Put the World’s Largest Bookstore on your iPhone!
The official Barnes & Noble iPhone app is the ideal store companion for book lovers who want quick and easy access to the world of books. Use your iPhone to search, browse, and shop for millions of items. Our store locator will help you find the Barnes & Noble store nearest you, see upcoming events, and get directions. Plus, explore amazing, exclusive Barnes & Noble content from your iPhone including Product Details, Product Images, Customer Reviews, Editorial Reviews, Best Sellers, NOOK devices and much more.
(Please note that in order to provide the best pricing for our customers, we are currently unable to provide an in-app shopping experience for Digital Content, including NOOK Books.)
• Massive selection of millions of Books, Textbooks, Kids' books, Magazines, CDs, DVDs, Blu-ray, Toys & Games, Home & Gift items, Gift Cards and much more
• Search using your iPhone camera by scanning the product barcode or by typing your search criteria
• Find your closest Barnes & Noble, get maps and directions, and view upcoming events
• Wondering what to read next? Browse through different categories and best seller lists curated especially for you by our experienced Booksellers!
• Fully secure. All purchases go through the secure Barnes & Noble systems
• Access your purchase history and manage your Barnes & Noble account all through the app
• Reserve items to be Picked up in Store right through the app
• Get notified of promotions and store events
• New Look and Feel
• Push Notification Enhancements
• Bug Fixes
Ratings and Reviews
Won’t let me sign in
This problem started recently. I used to stay signed in and didn’t have any problems. Recently, however, when I try to sign in, I get an error message saying I’m an inactive user. Wrong!! I’m a very active user. There’s no way to remedy that so I went to create a new account. I got a message that I already have an account!! You must be signed in to get any assistance via chat or email. I tried calling the 800 number and an automated voice asked for my account number. Although I’ve been a member for some 20 years, I don’t have an account number. The store always just asks for my phone number. But the automated voice doesn’t recognize my phone number. I tried hitting 0. Nothing I tried asking to speak to a representative. Nothing. I’ve tried deleting and reinstalling the app. Didn’t help. If I could give a 0 star rating, I would because this app (which used to be pretty decent) is currently absolutely useless.
Barnes & Noble does not want any online business. That is the most positive conclusion I can come to, considering the abysmal quality of their app and website. Expect things to time out, 404 you, crash, and about every level of frustration imagineable. After no less than 12 tries to get into my account to change my address, and continuoually reaching error messages, I changed my address and placed an order, only to have that order shipped to the address I had deleted. Two weeks later, and I still haven't received my full refund. Email Help requests go unanswered, and chat is okay, but only if the site is actually working, which is about 25% of the time.
When B&N goes out of business, one of the primary factors will be their incompetent and horrid attention to having a remotely useful online presence.
I seems to me like they just crammed the mobile site into the app and called it good. It even asked me if I would allow the SITE to access my location, giving further evidence of the previous statement.
The only real reason I’m keeping it on my phone is for convenience, rather than having to go online I can just go into the app.
It also sounds like people are having trouble logging in and buying things on the app. However, I haven’t come across this, mainly because I don’t buy books on this, I rather use it to simply look up books and then go to buy them in store. This can definitely be improved.
With Family Sharing set up, up to six family members can use this app.