iPhone Screenshots


Now you don’t have to pause your workout to change things up. The My Tap feature offers command customization for a personalized workout experience. With one or two taps, you can set a timer, start a stopwatch, hear the time, or select your favorite Spotify or Apple Music playlist directly from your earbuds without ever reaching for your mobile device.

Listen your way with dual-mode active noise-canceling (ANC) and EQ presets on BackBeat GO 810 and BackBeat GO 410. Choose how much noise you tune out in high- and low-noise environments with dual-mode ANC and decide how your music sounds with EQ presets.

Choose your preferred voice prompt language, install updates, find your BackBeat headphones, and more with the BackBeat app by Plantronics.

What’s New

Version 1.1

Support for additional languages (Spanish, French, German, Simplified Chinese, Traditional Chinese, Japanese and Korean)
Dark theme UI

Ratings and Reviews

2.6 out of 5
19 Ratings
19 Ratings
Bluewombat ,

Could be useful but often slow/unable to connect

For the BB Go 410, it useful to adjust sound profile and ANC (Active Noise Cancelation), but can take forever to connect to earbuds, despite ease earbud Bluetooth connects to my phone (why the difference?), and sometimes can’t connect at all, despite successful music connection to phone.

Kilpatty99 ,

Doesn’t Connect

The app is unable to connect to or find my fit 350, when the 350 is otherwise turned on and connected to my computer. So what’s the point of having this app?

Tttvvvva ,

App doesn’t connect to headset

Just like other reviewers have said - the earbuds have no issue connecting to the phone via Bluetooth ... but the app won’t connect to the earbuds. This app is literally useless.


Plantronics B.V.
68.5 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, French, German, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2018 Plantronics, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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