iPhone Screenshots


Now you don’t have to pause your workout to change things up. The My Tap feature offers command customization for a personalized workout experience. With one or two taps, you can set a timer, start a stopwatch, hear the time, or select your favorite Spotify or Apple Music playlist directly from your earbuds without ever reaching for your mobile device.

Listen your way with dual-mode active noise-canceling (ANC) and EQ presets on BackBeat GO 810 and BackBeat GO 410. Choose how much noise you tune out in high- and low-noise environments with dual-mode ANC and decide how your music sounds with EQ presets.

Choose your preferred voice prompt language, install updates, find your BackBeat headphones, and more with the BackBeat app by Plantronics.

What’s New

Version 1.1

Support for additional languages (Spanish, French, German, Simplified Chinese, Traditional Chinese, Japanese and Korean)
Dark theme UI

Ratings and Reviews

3.0 out of 5
8 Ratings
8 Ratings
Mackaroni31 ,

Move over airpods

Airpods(right ear) went out on me after 2 months. Instead of exchanging for another pair of Airpods opt for the plantronics. Good call on my part. They Connect with no problem. Once connected updated the firmware right away and boom good to go. The app on the phone is nice and easy.

twardo ,

Can’t connect at all

Can’t tell if this app would be helpful or not as it won’t even connect to the Backbeat 3100’s i bought. I have no problem connecting them to my phone using the normal bluetooth pairing screen in the iphone settings but this app can’t seem to find them no matter what i do. How can a company issue an app that won’t connect with their own product. What a joke.

TextExpander fan ,

This app does not appear to do anything

My bbfit 2100 connects easily to my phone's Bluetooth. This app does not seem to offer anything special except for claiming it can help you find the headphones if you allow the app to continually monitor location. Maybe I'm missing the point of the app.


Plantronics B.V.
68.5 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2018 Plantronics, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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