Set the mood of your spa by ensuring your have the right lighting, water temperature, and your massage pumps running just like you like, all from the convenience of your iPhone® or iPad®. Remotely control the operations of your portable hot tub via a local WiFi connection prior to you entering your spa.
Spa Hardware Requirements
Balboa BP Series Spa Control Pack
bwa™ Wi-Fi module (Part Number: 50350)
- Fixed connections issues
Ratings and Reviews
Spotty at best, definitely not reliable. Wouldn't recommend to anyone
I'm a network professional and have over two decades of experience installing computer equipment in datacenters, offices, etc so I'd like to think I know what I'm doing an it comes to networking and computers in general. I have a home network with 5 Unifi AP Pro access points so I know I have great coverage inside and outside my property. The Wi-Fi module in this spa (created by the Balboa group?) works intermittently at best and constantly disconnects from my network for no reason at all. I have another outdoor speaker receiver located 30 feet behind the spa that connects without problems at all! The customer service is instructed to inform customers to un-install the app to fix the issue?! What the heck is that, I'll tell you what it is - it's a company that could care less that they charge their customers MORE MONEY for the wifi module however they don't tell you it will only work 15% of the time if at all! This is a joke and I could see them getting away with it if it were 2006 but it's now 2018 and my swim spa cost over $20k so I fully expect this feature to work!! The whole wireless thing is a joke and the sad part is there is nothing I can do except write this review on the app because it's such a horrible experience.
Worst waste of money ever
I replaced my entire spa pack just for this functionality. Never works correctly and I am a network professional. I have a $7000 ruckus wireless network that it refuses to work on. Also refuses to work on any of the cheap routers I have tried just in case my network was "too good" for it. I've sent it back to Balboa (I paid shipping). They told me it was fine and shipped it back (after I paid the shipping AGAIN). Then I fought with the vendor I purchased it from and they sent me a brand new one and this one doesn't work either. Everyone tries to make me feel like I'm an idiot and making a mistake. The only mistake is buying this hunk of junk. Anyone who wrote a good review is either a shill for the company or just hasn't had it installed long enough and by now is regretting their review. This thing is garbage and I have spent over a year trying to get it correct. Multiple calls and emails to balboa and my vendor. This is a piece of junk and you will never be happy with it, I will NEVER recommend Balboa anything ever again. This experience has soured my opinion of them in every way. They took me for about $1000 on my spa pak and this and that is the last $1000 of mine they will ever see.
Ok.. I have owned this spa since June of 2016 and experienced almost off the issues reported in the bad reviews here.
June 2016 - January 2017. After going through the setup where I connected like calls, Provided my wifi name PW according to setup, it would only connect for a very short period of time and rarely via the cloud. I would have to cut power to the tub to "reboot" it and that lasted only about 24 hours.
I was ready to declare the app was useless and the hardware a waste of money.
I was coming to the AppStore to write a scathing 1 star review when I read another about how a customer experienced a similar problem and corrected it by changing his setting to connect using WPS as opposed to providing the wifi name and password.
It has been 2 weeks of solid connectivity now. Both local network and cloud have worked quickly and flawlessly.
If you are experiencing some or all of the problems seen in these reviews, I strongly recommend you Change your setup.
After "rebooting" the tub so I could connect vial the app, I simply went into "settings";"advanced";"wifi settings" and selected "WPS". With my phone in hand and app open on the wifi setting screen, I went to my wifi router, hit the WPS button on the router. I immediately hit "save" on the balboa settings screen where I selected WPS.
I can now control and check on my tubs temp from the road or at home via The app. Nice when the forecast calls for sub freezing temps.
With Family Sharing set up, up to six family members can use this app.