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Balboa Water Group - bwa

By Balboa Water Group

This app is only available on the App Store for iOS devices.

Description

Set the mood of your spa by ensuring your have the right lighting, water temperature, and your massage pumps running just like you like, all from the convenience of your iPhone® or iPad®. Remotely control the operations of your portable hot tub via a local WiFi connection prior to you entering your spa.

Spa Hardware Requirements
Balboa BP Series Spa Control Pack
bwa™ Wi-Fi module (Part Number: 50350)

What's New in Version 3.1

Minor bug fixes.

Screenshots

iPhone Screenshot 1
iPhone Screenshot 2
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iPhone Screenshot 5
iPad Screenshot 1
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iPad Screenshot 3
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iPad Screenshot 5

Customer Reviews

Old app was bad, update is terrible

The old app hadn’t been updated in over 2 years. It only supported one tub per Wi-Fi network (I have 2) and would often lose the connection. It looked like you could name the tub, but you couldn’t. Support barely existed. With the new app that recently showed up, I thought that finally the shortcomings would be addressed, but no. Still the same limited functionality from what I can tell. And with the new interface, I can’t tell what the heck is going on. Maybe I need to figure it out. But of course NO info or description of the functionality or how to use it. That plus the fact that the new app fails to connect, even after a full reset and reinstall, makes this the worse app I’ve ever used. The fact that the WiFi option is an extra $500 for something that barely worked, and with the update does not work at all is super frustrating.
Updating the review. App is still poor. It connects maybe1out of 10 times
, at best.

Shamefully bad

This doesn’t pass for student work, much less the app accompaniment to a luxury product costing hundreds of dollars. Doesn’t work 2/3 of the time; looks like it was designed in the 90s; gives you the option to either connect or go into demo mode *every time you open it* via an annoying alert. Balboa should be ashamed for putting this out on the market. It’s also a massive missed opportunity to sell into the IOT/Smarthome market. I’ve seen videos of the next generation of this and it doesn’t look much better. Hire a decent designer, fix the basic connectivity issues, and make it integrate with SmartThings or HomeKit and you’d have a winning product.

Please fix these items:

I’ve used this app for a year and a half. These issues have affected every version I’ve used:

The app disconnects from the spa every week or two. The only way I’ve found to reconnect is to turn off/on the spa at the circuit breaker.

The first screen is a prompt for Spa Mode: Connect vs. Demo Mode. In the thousand times I’ve opened this app I’ve never once wanted to use Demo Mode. Please remove this prompt.

Changing the spa temperature (pretty much the only operation I’m interested in) is flaky. The change often jumps back to the old value. There is plenty of screen real estate, I suggest showing BOTH the current water temp and the desired temp. Maybe this will fix the problem and it will certainly make it clearer about which temperature is being displayed.

Balboa Water Group - bwa
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Health & Fitness
  • Updated:
  • Version: 3.1
  • Size: 99.2 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
All Versions: