Description

Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts.

Manage Your Bank Accounts and Finances
• Review activity and balances in checking, savings and credit card accounts
• View mortgage, auto loan and other account balances
• Activate or replace credit/debit cards
• Set or edit travel notices for eligible cards
• Order check copies
• Set app alerts to be notified of important account and security info

Mobile Money Transfer
• Securely send and receive money with Zelle® using a mobile number or email address (including to and from U.S. accounts outside of Bank of America)¹
• Transfer funds between your Bank of America accounts

Mobile Bill Pay
• Schedule/edit/cancel payments
• Pay eBills
• Add/Edit Pay To accounts

Mobile Check Deposit
• Simply take photos of checks to deposit them
• Immediately see the processing deposit in your account²

Contact Us Easily
• Quickly reach a representative for help or questions with your accounts
• Schedule an appointment to meet with a specialist
• Find ATMs and financial centers

Special Offers & Deals
• Get cash back with BankAmeriDeals® when you use your eligible Bank of America credit/debit cards
• Get exclusive credit card offers

Help Stay Secure
• Change Online ID or Passcode
• Set up Touch ID® / Face ID® to securely sign in to the app instead of using your Passcode³
• If fraudulent activity is suspected on your debit or credit card, we'll notify you so you can verify your transactions and unblock your card
• With our Mobile Banking Security Guarantee, you’re not liable for fraudulent transactions when reported promptly⁴

Apple Watch®
• View account activity and balances
• Receive alerts

Apple Watch Terms & Conditions: From your iPhone®, launch BofA app, go to Profile & Settings > Apple Watch

Please see the Online Banking Service Agreement at bankofamerica.com/serviceagreement for more information on these banking features. Your mobile carrier’s message and data rates may apply.

¹ Transfers require enrollment in the service and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply.

² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply.
³ Certain devices are eligible for enrollment in Touch ID or Face ID.
⁴ You’re not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and comply with security responsibilities.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

iPhone, Touch ID, Face ID and Apple Watch are registered trademarks of Apple Inc.

Bank of America and related trademarks are trademarks of Bank of America Corporation
Bank of America, N.A. Member FDIC
© 2018 Bank of America Corporation

What's New

Version 7.6.10

Thanks for using the Bank of America mobile app. This update includes:
• Ability to ask Siri for your account balances
• Bug fixes for reordering checks and alerts
• Other performance enhancements

Our Mobile Banking App is certified by J.D. Power for providing “An Outstanding Mobile Banking Experience”.
For J.D. Power award information, visit jdpower.com.

Let us know how we’re doing by rating the app in the App Store.

Customer Reviews

4.7 out of 5

48.6K Ratings

48.6K Ratings

Pretty much second rate app

mark.four

I tried to set up auto pay to automatically pay the whole balance every month. No can do. The app automatically schedules the minimum payment every month. No way to change on the app. No help - so far - from customer service. Sad.

Here is an update: I got a response from a member of the tech team. It said that the developer needed more information on the type of account. Fair enough. But the response took several days and I was unable to respond to the feedback. Clicking the response link went to a leave feedback general page so the whole thread would have been lost.

In the meantime I called the general customer service number. They did not have the information so they referred me to a technical support line which was closed for the evening. I called tech support. They told me what I was trying to do (pay in full every month—less interest fees to the bank) could only be done on the desktop app, not the mobile app. So it is a deficiency in the mobile app. To add insult to injury making this change is not effective immediately or even in a few days but not until the next billing cycle over a month away. Poor technology choices all around. Desktop and mobile apps both. My rating of 2 stars has been confirmed several times over.

Developer Response

Hi mark.four, thanks for sharing your experience. I will forward your comments to our development team. – Mike

Works well so far

Gfgjvgv

It seems many people have had a bad experience with this app, but it has worked well for me so far. I do most of my banking at a computer online, but wanted an ability to electronically send people money on the go (i.e., for my share of a restaurant bill, etc). This app does just that, and it is relatively easy. I have tried it on several people I know with success. I look forward to trying to deposit a check via photo; this also seems like a nice feature. Additionally, I was able to pay one of my eBills via this app with ease. Navigating the app is also relatively easy and intuitive. The ability to look at my account statuses is less important because I keep track of them with other check balancing software/checkbooks, and for more serious banking/account reconciling work I will use the online computer version. Additionally, some of the other features (Amerideals, etc) I don't use so I cannot comment on. However, it does exactly what I wanted it to do with relative ease and without hiccups, so I give it 5 stars.

Pretty but no reliable functionality.

bri127001

Also gets glitchy. Can’t reset pw fully with it syncing to the actual BoA site. Several times over past months. Have to log into browser. Delete old app. Reinstall new. 45 minutes of tech support and guy got offended when I told him maybe to outsource so new developers so BoA can have a banking app that actually reliably works.

@ MIke: yes, of course I tried using the touch ID but that only worked for about 3 days and then no longer (?). I DID try to reset the pw via the app- several times with rebooting included. Although it looked like it took the pw & I received the text key, etc... it did not store the new pw. Every time I went to log in, even when pw reset from tech support, it took me to the enter acct # /ssn page. When on browser site, I tried using the new pw that I created and it didn’t take saying had to be different. Obviously the app synced with BoA on some level however nothing, again, worked in the app. With over 17+ yrs in wireless/global regulatory type approval, I am not a newbie re: proper app functionality. You guys should really FIX the bugs in these apps because it’s creating a wretched experience for small business owners like myself.

Developer Response

HI bri127001, we appreciate the additional information and your expertise. I will forward this experience to our iOS app developers. Back to the issue. I want to make sure we get this taken care of, so I have a few more questions. Do you have separate IDs for your personal account and business? If so, do you have multiple ids saved ? Do you have it set up in Security Center to always prompt you to receive an authorization code at every sign in? What model iPhone and version of iOS are you using? Finally, are you currently able to sign into the app? Mike

Information

Seller
Bank of America
Size
212 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Spanish
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2018 Bank of America Corporation
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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