The BBVA Compass Mobile App is recognized as a leader in Financial Fitness* for its ease of use and intuitive design. This fully bilingual app (English/Spanish) provides you a fast, easy and attractive way to manage your BBVA Compass accounts. The completely new Version 6.1 of BBVA Compass Mobile has some of the most powerful banking features in a mobile banking app.
Multiple Ways to Navigate
Comprehensive Main Menu
Voice Activated Search
Predictive Keyboard Search
Intuitive “I Want to... Menu”
Statements you can download
Report lost or stolen card
Lock your card
Order replacement card
Change your PIN
Bill Pay & Payments and Transfers
Pay bills & e-Bills
Schedule & set up recurring payments
PopMoney person to person money movement
Set up Alerts and Push Notifications
Over 20+ available
Activate Offers for Simple Cash Back
Redeem Credit Card Rewards
Quickly update your Home Address
Manage your Profile Settings
Approve or decline suspicious activity
The BBVA Compass Mobile App can help you do more than just check your balances. Start with a search tool that has a predictive keyboard and voice activated feature to help you find what you’re looking for quick as a snap. Save time paying bills by setting up AutoPay. Deposit checks using the simple, fast and convenient Mobile Deposit®**. Check out the new Financial Tools to track your Spending, create Budgets and Add Accounts from other banks to see your full financial picture. Automatically receive Fraud Notifications anytime we detect suspicious activity on your debit card. Apply for new BBVA Compass accounts right from the mobile banking app in minutes. There are so many convenient features to help you manage your finances.
Existing Mobile Banking or Online Banking users just need to download the app, sign-in with their existing username and password, and start using the app!
Existing bank customers without a username or password can enroll for Mobile Banking directly from the app by using their valid BBVA Compass product.
For more information, go to https://www.bbvacompass.com/go/mobile
If you need further help, call us at 1-800-273-1057
*BBVA Compass Named 2017 Online Banking Leader in the Financial Fitness category by Javelin Strategy & Research
***Message and data rates may apply. Please check with your wireless carrier about such fees.
At BBVA Compass, we’ve taken great steps to ensure that transmissions to or from BBVA Compass are secure. Total security, however, is a joint effort that includes BBVA Compass, your Wireless Carrier or Internet Service Provider, and you.
Copyright 2018 BBVA Compass Bancshares, Inc. Compass Bank is a Member FDIC and an Equal Housing Lender.
BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group.
This version contains bug fixes and Change of Address enhancements to help manage your personal account's mailing information.
Ratings and Reviews
Terrible service when you experience bounced check
It is all good until you get a bounced check. I used it for the past month to make mobile deposit. I saw a returned check charge back and financial service fee associated with it. The problem? You cannot tell which mobile deposit was returned? Not even if you log into online service. I had to call customer service. They could not tell either and had to do research on that for about 30 min to figure it out. The worst part they cannot even give me any proof of it. It took the power of congress and they finally agreed to send me a letter to prove it. Total time spent for me: 47 minutes on the phone for $10 returned check. The customer service even suggested me showing my account history to the person ti prove the returned check. How ridiculous is that? Imaging if you need to take the person to court or returned check authority it is nearly impossible if you have to deal with a large check. So use it for mobile deposit at your own risk. They do not have this disclosure. I am not going to use it anymore!
The Bank that Lost Its Way
We bank with TD, Chase and USAA, so I write this review with some experience in how other financial institutions bank their customers. As a bank, no one could beat the customer service and advancements of Compass Bank. After BBVA took over, however, the quality of bank products, technology advancements and most definitely customer service has plummeted to all new lows. BBVA Compass has lost its way and lived out its useful life. Their reliance on branch banking, old or cheap technology and poorly paid customer service reps makes them an irrelevant dinosaur in this industry. For better, worldwide service, the ability to transact online or by phone from anywhere in the country or world (and for FAR better funds availability practices), consider closing your account and taking your money elsewhere. I’d close mine but I now live in a state without a branch location, and among the other services I don’t have access to, I was informed account closure is not permitted without going into a branch.
Very poor customer service
My parents have always used this bank. Even when it was Central Bank long ago and so they insisted I use them when I moved back to town 8 years ago and I have had so much trouble that I can’t even type it all out here. It would take too long. But their customer service is not good especially at the branch in Leeds, Alabama. I have had a few friends that closed accounts with them already and I’m about to follow them once I get my account straightened out and over draft fees they are charging me from fraudulent charges that they have refunded. But they are still charging me the overdraft fees that were from the fraudulent charges from my stolen debit card. I really hope my direct deposit goes in without a problem while I get this cleared up. I know it’s not the bank that I or any of my close friends would recommend.
Developer Response ,
We are terribly sorry to hear about your bad experience with our Leeds branch. We've shared your review with our Customer Service group for further research on your case.
In the meantime, please send us an email to firstname.lastname@example.org if you run into any hurdle with our Mobile Banking App.
- BBVA Compass
- 80.4 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © (C) 2015 BBVA Compass Bancshares, Inc.
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With Family Sharing set up, up to six family members can use this app.