By Blackboard Connect
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Thanks to mobility, you can stay connected no matter where you go. Now with the Blackboard MyConnect™ smartphone app, you can stay in touch with the institutions that matter to you, too. If you have a relationship with an organization that sends alerts from Blackboard Connect – whether a school, university, local government or a private business, you can use MyConnect to personalize your message experience and stay in touch no matter where you are.
With MyConnect, you can:
– Get push notifications whenever you receive an alert via voice, email or SMS
– Review past messages sent to you
– Subscribe to specific topics and types of messages
– Update your contact information
– Set device and mode preferences
– View messages from multiple institutions
This app is available for use by any recipient at a Blackboard Connect client organization. This is a recipient application and is not intended for message sending.
What's New in Version 1.4
· Hide subscription delivery modes that are not available at the institution
· Add support for read-only MyConnect sites
· General bug fixes
The app has a very simple UI that forces the user down a small number of paths to get things done. NOT suggested for mobile use because it actively checks its internet connection and logs you out when it decides it can't get online even for an instant. It does have auto-re-login (a feature that should not be necessary with proper connection timeout defaults) but upon re-establishing connection, whatever data you may have been entering is lost.
The user must use their email address to log in, so they have that contact point. The user may also add SMS, phone and TTY contact points. This last is presumably why Blackboard are awarded government contracts.
Push notifications are treated differently than SMS, voice or TTY notifications, which is confusing. Emergency alerts are hard-wired to alert all your contact methods and cannot be changed.
Although some thought clearly has gone into this app and the infrastructure that supports it, it is clear that they have a way to go before customer satisfaction can be achieved.
Disclosure: These are initial impressions given the moment after I signed up. I only have a relationship with one of the supported organizations.
Why did I bother???
This app is a total FAIL!!!
Despite all the other bad reviews I downloaded it to be part of AlertOC community emergency notification system.
They were going to use this app to notify users with emergency information - test day came & went. I received no notices from the city even though I subscribed to them.
Additionally I set the app to remember my login and it did for about 3x. My login info disappeared and stupid me didn't write down my password....and there is no clear way to recover or reset my password. So, I'm locked out of an app that is intended to help out in an emergency and that failed to provide any communication during the city's systems test run.
"FREE" is still too expensive
First I couldn't find my school under the institutions. Had to type in Matanuska-Susitna just find anything. After all was said and done, the only thing listed was my contact information. No calendars, attendance or curriculum...would be nice to have access to this information.
As usual anything the MatSu SD tries to do online is inadequate and not user friendly. It's a shame considering the content is regarding our children. And the lack of information given to parents from the teachers who are teaching our children...concerning really.