Blue CareOnDemand

BCBS of SC and BlueChoice HealthPlan SC members can see a doctor when and where they want on a phone or tablet. It’s the easy, fast way to get health care 24/7 with no appointment. Choose doctors who are U.S. board certified with an average of 10-15 years in practice, with many in S.C.


Use a credit card for an easy, low-cost payment based on your BlueCross BlueShield of South Carolina or BlueChoice HealthPlan insurance benefits. Telehealth through Blue CareOnDemand is also safe and secure, with your privacy as our priority. Your visit with a Blue CareOnDemand doctor complies with HIPAA. Your entire telemedicine visit and credit card transaction is secure, and your personal information is protected.


Don’t wait until a doctor’s office is open or can “fit you in.” Choose the time and place that works for you. Use Blue CareOnDemand for many of the same reasons that would normally send you to a clinic or doctor’s office — but without the hassles of travel time, crowded waiting rooms and restrictive office hours:

· Fever

· Sore throat

· Cough

· Flu, cold

· Bronchitis

· Sinus infection

· Respiratory infection

· Urinary tract infection

· Vomiting, diarrhea

· Stomach ache

· Pinkeye

· Sprains and strains

· Headache

Blue CareOnDemand doctors will access your symptoms using live video and audio chat. These virtual office visits allow the doctor to interact with you to diagnose your illness or injury, suggest follow-up and even prescribe medicine, when appropriate.


Blue CareOnDemand uses a platform created by doctors that was named the most popular consumer telehealth app worldwide in 2014, according to App Annie, and the first telehealth service awarded accreditation by The American Telemedicine Association.

Get Ready to Get Well

Download Blue CareOnDemand now. Even if you’re not sick or hurt right now, don’t wait to register as a new user. As easy as it is to use Blue CareOnDemand, setting up your profile now will make your doctor’s visit go even faster later, when you really need it. So you can get on with your life and your health … in a hurry.

BlueCross® BlueShield® of South Carolina and BlueChoice® HealthPlan of South Carolina are independent licensees of the Blue Cross and Blue Shield Association. American Well is an independent company that offers hosting and software services on behalf of your health plan.

What's New

Version 10.4.106

We continue to improve the patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Ratings and Reviews

4.8 out of 5

151 Ratings

151 Ratings

Super quick and thorough


Great app! Took no time at all on a Saturday morning to get connected to a doctor. I’d had a low grade fever and coughing for three days straight. The doctor was very thorough and I was prescribed an antibiotic sent electronically to my local pharmacy. This was my first time using it and it did take a few minutes to set up with my personal info, but much better than sitting for hours in the waiting room around other germs or exposing people to my germs. Highly recommend for BCBS customers!

Not worth $59

not worth $59

You won’t get an antibiotic. They will just tell you it’s viral. I have chronic sinus infections which always require and antibiotic, and always turns into bronchitis. I know the difference between cold viruses and bacterial infections in my body! She told me to wait 10-14 days and my immune system will kill it off. Well within 10-14 days I’ll be cured or dead lol !! Trust me I will have to end up going to the Dr. for an antibiotic. Plus my kids are sick with the same thing and they have an antibiotic from the walk in regular Dr. and with a CBC (complete blood count) which proved its bacterial not viral! It’s going around! Oh well, I tried, it sucked.

Developer Response

We're sorry to hear you had a negative experience and appreciate you sharing your feedback. We would greatly appreciate the opportunity correct this for you. If you would be willing, please email us at

Love this app!


This was quick and easy! 15 minutes including updating my information . Spent as much face time as I would have at urgent care. Since my doctor's office didn't call back to scheduled and appointment that's where I was headed. Prepped dinner while I was waiting AND didn't get exposed to new illnesses in the waiting room. My new go-to!


137.8 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
2016 © American Well. All Rights Reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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