BMW Motorrad Connected 4+

Overall a great app but a little buggy

I have been enjoying the BMW connected ride with my F750GS for about a year now. The bike integration is fantastic, but there are a couple of bugs that need to be addressed:
- The real time speed limit is displayed in Km/h although I have set my preference to use Miles/h as the speed unit. A couple of releases back there was a different issue where the reported speed limit was one mile less than the actual limit! After fixing that issue, it is amazing to see a completely different issue affecting the same functionality!
- The percentage of fuel remaining occasionally gets “stuck” at a certain level and won’t reflect the true fuel remaining. Once the tank is topped again, it jumps back to 100% and continues to be accurate until it will get stuck at some random point and won’t go down anymore! In contrast, the estimated remaining mileage seems to work correctly and stay always in-sync with the bike.

Overall, the app is great and works quite well! Thank you!

Engineered with arrogance

This app is one of a 2 part so called “integrated” Navigation system for BMW motorcycles (TFT display) that has been nothing but a distracting safety issue for years. Distracting because it’s constantly disconnecting, and displaying a diverse series of various failures in general. It’s so laughably unreliable that it’s impossible to tell which component’s software is more boneheaded. Rather than make the appropriate hardware changes needed to employ the 2 CarPlay apps that EVERY OTHER VEHICLE on the road includes- BMW decided we are going to build our own. Years of proprietary nonsense across their entire lineup, years of failure, and they keep doing it. While this app is updated at no charge, the TFT updates are dealer only and despite the universal hatred and obvious BMW caused problems with the TFT software- they don’t think they are obligated to fix it for free? Astounding arrogance. So after 3 full years and probably 10-12 versions- it looked like the latest TFT software was actually working- so let’s have the APP idiots release a new version and break everything AGAIN. It’s disconnecting just like it always has within a couple minutes, and amazingly- the speed zone display has now been flipped to KM/H and I can find no setting on the TFT or the app to correct this. 55 mph zone says “88” 45mph zone reads “74”, and so on. All selections are set to US units. How does this happen- and who is testing this hot garbage?

It was working before 5.0 upgrade

It used to work well. Not the most sophisticated GPS app in the market, but did work. Your upgrade to version 5.0 renders the app useless. 1. Most of the time it just doesn’t work. The TFT display on the motorcycle flashes 0 miles to destination and I have to stop and close the app, so I can at least see some driving information like speed, on the display 2. When it makes believe it is working, I don’t see a detailed map. It tells me to download tons of unrelated maps from all around the world and when I manually pick only the relevant one - I see no details, and the route “selected” doesn’t make any sense. Need to learn the route before I go on my bike. Like in the old physical map days 3. Can’t understand how your upgrade messed up w/ existing data as I had the map working before! Never before did I see an upgrade that totally destroys the app data. Before users click the upgrade button, there should be a level of trust established between the user and the developer, knowing at least, that this upgrade wouldn’t impact the app functionality. Well, this trust was severely impacted. 4. Don’t believe this upgrade could have passed the modest QA test. Doesn’t make sense it did. So sorry I upgraded. Thought you’d improve rather that destroy the app. Very disappointed.

Developer Response ,

We apologize for the inconvenience caused by the recent upgrade. Please send us an email at connectedride@bmw.com with a detailed description of the issues you're facing, along with any relevant screenshots and device information. Our team will investigate and work on resolving the problems. We appreciate your feedback and apologize for any trust that may have been lost.