The Bomgar Mobile Access Console for iOS allows Information and Security teams to access critical endpoints remotely, grant secure entry to systems, and monitor access sessions through the Bomgar Privileged Access Appliance. The Mobile Access Console offers an encrypted, WiFi/3G-friendly connection method to off-network vendors and privileged users, which prevents attacks on crucial assets without hindering remote access.
• Receive desktop-quality remote access to endpoints.
• Access Windows, Mac, and Linux computers with ease.
• Collaborate with other privileged users.
• Require external authorization for access requests to important systems.
• Use Remote Jump and Remote Desktop Protocol shortcuts.
• Manage sessions in real-time from your iPad.
With Bomgar Privileged Access’s superior functionality, prevent even the most advanced cyber-attacks without sacrificing business productivity.
• SAML authentication can be used to log into the iOS access console. Requires a Bomgar site running Privileged Access 17.1 or later.
• 1Password can be used to log into the iOS access console.
• Bug fixes & performance improvements.
Ratings and Reviews
DO NOT PURCHASE IF AN iOS USER
Our company recently told us that we have to use Bomgar to access our virtual machines. It appears to work fine on Android devices but they clearly have no interest in supporting iOS users. We are on the latest version of their server software and I am on the most current iOS update. Here are a list of issues I've personally had.
A major complaint I have is the Bomgar implementation of the keyboard. I have an iPad Pro and use a connected keyboard. This allows me more screen space to work on EXCEPT ON BOMGAR!?!? This app makes you hit the keyboard icon in order to type ANYTHING. then the keyboard pops up this giant dark gray keyless keyboard on ⅔ of the screen so that you are unable to see what you type in the field you think you are in. If you cannot see what you type isn't that a HUGE MISTAKE!
Weekly after I am logged in using our Authenticator to connect to the mothership, I am unable to get the desktop screen to view after logging in. When our IT Team did actually contact Bomgar, they said it must be my cellular carrier or connection. It couldn't be Bomgars fault?! I've tested the speed of my connections ranging from 22Mb to 31Mb speeds on cellular and this isn't enough to connect my desktop on the VM? Even on wifi I've had these same issues. The logs from IT's side show I am logged on yet I see nothing.
Compared to TeamViewer (minimal learning curve and user friendly) you will not be able to simply click on the screen. You have to drag the curser to the spot you need. For the cost this should be a standard no brainer. Enable direct touch into the screen.
If your company has a choice for connecting to your virtual machines I'd STRONGLY recommend NOT USING BOMGAR! They do not show any support for iOS users and clearly only care about developing for the Android crowd. There are other issues I've had but these are the main ones.
With Family Sharing set up, up to six family members can use this app.