Screenshots

Description

With the Bomgar iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:

• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.

Note: The Bomgar iOS Rep Console works with existing Bomgar Remote Support and Bomgar Connect installations, version 15.2.1 or above, that have trusted CA-signed certificates.

What’s New

Version 2.2.11

• Reps can now elevate iOS customer client support sessions using credentials from the endpoint credential manager (ECM).
• Bugs fixes and performance improvements.

Ratings and Reviews

2.8 out of 5
10 Ratings
10 Ratings
Bennetbecker ,

Great but 1.5 years later it should support iPhone X’s full screen

This app is helpful, but it’s a little alarming that a year and a half after the iPhone X was released, this app still does t support it’s screen. Come on bomgar, even my local grocery store has their app updated.......

Acl phan ,

Works about 10% of the time

It keeps disconnecting and I can't even see the remote screen most of the time. Don't waste your time on this app. It will just end up frustrating you.

ewellsie ,

IOS and SAML

App doesn’t work on IOS with SAML sign-in through O365.

Information

Seller
Bomgar
Size
28.1 MB
Category
Productivity
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© Bomgar Corporation, 2016
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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