Bomgar Representative Console
By Bomgar Corporation
This app is only available on the App Store for iOS devices.
With the Bomgar iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The Bomgar iOS Rep Console works with existing Bomgar Remote Support and Bomgar Connect installations, version 15.2.1 or above, that have trusted CA-signed certificates.
What's New in Version 2.2.11
• Reps can now elevate iOS customer client support sessions using credentials from the endpoint credential manager (ECM).
• Bugs fixes and performance improvements.
- Category: Productivity
- Updated: Sep 19, 2017
- Version: 2.2.11
- Size: 28.1 MB
- Language: English
- Seller: Bomgar
- © Bomgar Corporation, 2016
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.