Bomgar Representative Console
By Bomgar Corporation
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With the Bomgar iPad Rep Console, IT support technicians are able to remotely support desktops, laptops, or servers, allowing them to
• Remotely view a customer’s or employee’s screen and control their mouse and keyboard
• Chat with end-users and other reps within the session Initiate a remote support session from an iOS device without requiring the end-user to have pre-installed software or be on a pre-defined user list
• Simultaneously work on multiple sessions, and invite other reps into a session to collaborate and fix problems
• Access and Support unattended desktops or laptops via Bomgar’s Jump Technology
Note: The Bomgar iOS Rep Console works with existing Bomgar installations, version 12.1 or greater that have trusted CA-signed certificates.
What's New in Version 2.2.6
• New Remote Support Representative Console application icon to reinforce the fresh approach we take to remote support.
• Bug fixes & performance improvements.
This app is the mobile mainstay of remote support for me, especially since I can't always count on a VPN being available to each site.
I have only one complaint about v.2.2.6: the new app icon is making me go cross-eyed. It's like watching a 3D movie without the glasses.
No, wait: I also wish that the app supported terminal access (CLI).
- Category: Productivity
- Updated: Nov 30, 2015
- Version: 2.2.6
- Size: 8.0 MB
- Language: English
- Seller: Bomgar
- © Bomgar Corporation, 2015
Compatibility: Requires iOS 6.1 or later. Compatible with iPhone, iPad, and iPod touch.