Bomgar Representative Console
By Bomgar Corporation
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With the Bomgar iPad Rep Console, IT support technicians are able to remotely support desktops, laptops, or servers, allowing them to
• Remotely view a customer’s or employee’s screen and control their mouse and keyboard
• Chat with end-users and other reps within the session Initiate a remote support session from an iOS device without requiring the end-user to have pre-installed software or be on a pre-defined user list
• Simultaneously work on multiple sessions, and invite other reps into a session to collaborate and fix problems
• Access and Support unattended desktops or laptops via Bomgar’s Jump Technology
Note: The Bomgar iOS Rep Console works with existing Bomgar installations, version 12.1 or greater that have trusted CA-signed certificates.
What's New in Version 2.2.5
update ruined it
I used to be able to type on my bluetooth keyboard with the entire screen showing. since the update I can no longer do that. I forces me to shrink the screen by 75%.... thinking I have to use the onscreen keyboard. Well I DONT! Please fix this asap!
By the way the "app support" link is bogus...
5 stars would be my review rating if I could just see the whole screen, select my field to type in and begin typing without it shrinking.
Indispensable tool, but ...
In v.2.2.5, I have started to notice problems that I don't recall seeing before. My Jump Client list isn't accurate. Drag-and-drop actions have caused the app to stop responding correctly, forcing me to restart it.
Ok, so how do you press ctrl+alt+del in order to access unattended computer????
- Category: Productivity
- Updated: Apr 28, 2015
- Version: 2.2.5
- Size: 8.0 MB
- Language: English
- Seller: Bomgar
- © Bomgar Corporation, 2015
Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5, iPhone 6, and iPhone 6 Plus.