Bomgar Representative Console
By Bomgar Corporation
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With the Bomgar iOS Rep Console, IT support technicians are able to remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The Bomgar iOS Rep Console works with existing Bomgar Remote Support installations, version 14.3 or above, that have trusted CA-signed certificates.
What's New in Version 2.2.8
• Experience a faster, high quality access session with HD View.
• Multitask between access sessions using iOS’s 3D Touch capabilities.
• Access the Command Shell for Jump Client and Shell Jump sessions.
• Corrected a screen sharing issue on certain iPhone models introduced in the previous update.
• Bug fixes & performance improvements.
- Category: Productivity
- Updated: Jul 21, 2016
- Version: 2.2.8
- Size: 14.0 MB
- Language: English
- Seller: Bomgar
- © Bomgar Corporation, 2016
Compatibility: Requires iOS 8.2 or later. Compatible with iPhone, iPad, and iPod touch.