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Bomgar Representative Console

By Bomgar Corporation

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Description

With the Bomgar iPad Rep Console, IT support technicians are able to remotely support desktops, laptops, or servers, allowing them to

• Remotely view a customer’s or employee’s screen and control their mouse and keyboard
• Chat with end-users and other reps within the session Initiate a remote support session from an iOS device without requiring the end-user to have pre-installed software or be on a pre-defined user list
• Simultaneously work on multiple sessions, and invite other reps into a session to collaborate and fix problems
• Access and Support unattended desktops or laptops via Bomgar’s Jump Technology

Note: The Bomgar iOS Rep Console works with existing Bomgar installations, version 12.1 or greater that have trusted CA-signed certificates.

What's New in Version 2.2.6

• New Remote Support Representative Console application icon to reinforce the fresh approach we take to remote support.
• Bug fixes & performance improvements.

Screenshots

iPhone Screenshot 1
iPhone Screenshot 2
iPhone Screenshot 3
iPhone Screenshot 4
iPad Screenshot 1
iPad Screenshot 2
iPad Screenshot 3

Customer Reviews

Indispensable tool

This app is the mobile mainstay of remote support for me, especially since I can't always count on a VPN being available to each site.

I have only one complaint about v.2.2.6: the new app icon is making me go cross-eyed. It's like watching a 3D movie without the glasses.

No, wait: I also wish that the app supported terminal access (CLI).

Needs touch screen support

Would get 5 stars but I would love to see a touch interface instead of having to move the mouse. If you would like a good example of this look at VMware horizon client.

Bomgar Representative Console
View In iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Productivity
  • Updated:
  • Version: 2.2.6
  • Size: 8.0 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 6.1 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

We have not received enough ratings to display an average for the current version of this application.
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