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Ratings and Reviews

4.8 out of 5

197.2K Ratings

197.2K Ratings

Lovely Resort

Alyssa M...

Absolutely lovely resort. Great food with lots to do! Staff was very helpful and friendly. Highly recommend the Mexican restaurant in the resort- food was great and service was superb. The resort also offered many services to connect guests with fun outside activities. I was able to set up tours, scuba, swimming with dolphins, and jet skiing through the resort. Would have given it 5 stars but had a poor experience with the spa. Would not recommend getting acrylics there. Everything is extremely over priced. Paid $75 for acrylic French tip nails (this was before tip). I thought this price was a bit ridiculous but assumed the quality would have to be amazing. Had 2 nails break the very next day and then 2 more the day after that. They went one by one from there... Tried to go in twice to have them fixed but they were not able to since they apparently only had one person that could do them and they weren’t there either time. I had leave to go home after the second time I tried to get them fixed... had to pay to get them fixed back home. They ended up re-doing all of my nails and said they had been done very poorly and wouldn’t last me another couple days without the rest breaking.... On top of that they weren’t even either. I would definitely not recommend nails at the spa. Every other part of the resort was really great though!

Hilton stay


I prepaid with hotel 3 days prior to arrival for the Lanai 2 queens room. My last stay with my daughter was awesome last year with slider to the pool and great room service food. I tried to duplicate that stay with a friend for a HS reunion. I checked in at 4:30 after a 30 min line and when I got my room it was 5th floor out of 12 with view of concrete slab. I called front desk where a rude man said pool view was no guarantee. I got same floor as pool. Wow. I didn’t accept that and knowing I might get a different answer if I called again Paid off. King bed but at least in front of pool. On end looking a concrete a bit but still better . No other advice was offered. In the morning I ordered the same as previous stay. Oatmeal changed Yogurt parfait changed The beautiful white China like plates bowls to small and brown No longer real silverware and no child m half with oatmeal no raisins and yogurt was cream cheese chunk I had to find under. Manager admitted changes was kind refunded all and I ordered French onion soup as she said that was the same and fresh. It was ok. I used app to check out and assumed the cash deposit would have went back to credit card but it didn’t. It appeared as a charge and my small remaining deposit went to someone. Who? I have no idea. All the time and work saving done by me using suggested check out options to save time has made this more of a bad learning experience. I won’t stay here again. Too many options.

Fun resort on the beach

Sangel fam

We had an ocean view room that overlooked both pools/hot tub and of course the Gulf of Mexico. The view and sunsets were amazing! We had four adults and two children and the suite was very spacious and comfortable, and the pull out couch was great for the kids. Even being above the bar and patio it was quiet with the doors shut. The kids loved the pool and it was a short walk out to the ocean and beautiful white, soft sand. The sharing bin was great for people to use chairs, buckets, shovels, etc for the beach and we were happy to leave our buckets and rafts for others to enjoy when we left. Everything from the room to the hallways to the elevator was clean and the housekeeping staff was quick with anything we asked for. There is a ton of storage in the suite. The courtyard with hammock and benches is beautiful and the ping pong table was a nice amenity. We enjoyed breakfast in the cafe a couple mornings. Overall it was a great experience and it’s hard to complain when you’re in such a beautiful place, but... we wished it was a nonsmoking resort because everyone’s smoke smell lofted up to us on our deck or we had to deal with it while at the pool. A decent restaurant right there would’ve been nice, since the cafe closes R 5, but there are several close at Johns Pass.

Thanks Sunset Vista for a great week!


Seller B.V.
105.3 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Age Rating
Rated 4+
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