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Ratings and Reviews

4.8 out of 5

483K Ratings

483K Ratings

Editors’ Notes

Find vacation homes around the world and more.

Lovely Resort

Alyssa M...

Absolutely lovely resort. Great food with lots to do! Staff was very helpful and friendly. Highly recommend the Mexican restaurant in the resort- food was great and service was superb. The resort also offered many services to connect guests with fun outside activities. I was able to set up tours, scuba, swimming with dolphins, and jet skiing through the resort. Would have given it 5 stars but had a poor experience with the spa. Would not recommend getting acrylics there. Everything is extremely over priced. Paid $75 for acrylic French tip nails (this was before tip). I thought this price was a bit ridiculous but assumed the quality would have to be amazing. Had 2 nails break the very next day and then 2 more the day after that. They went one by one from there... Tried to go in twice to have them fixed but they were not able to since they apparently only had one person that could do them and they weren’t there either time. I had leave to go home after the second time I tried to get them fixed... had to pay to get them fixed back home. They ended up re-doing all of my nails and said they had been done very poorly and wouldn’t last me another couple days without the rest breaking.... On top of that they weren’t even either. I would definitely not recommend nails at the spa. Every other part of the resort was really great though!

Expected more


I arrived for my two night stay at about 3pm, after check in time and my room wasn’t ready. It took about an hour longer until I got to my room. They not so generously offer me a cup of tea for the delay. My room had been prepaid for months and they said “ sorry we are busy”. We did get a “large room” overlooking an alley and office building even though we requested street view. Maybe it was a better room but not what we had asked for. And “large” is relative it was slightly bigger than a regular hotel room but I overheard guest say they had the smallest room they have ever seen. Bed was made up by the maid with a magazine I was reading under the covers. The towels were not touched and while they weren’t supposed to be changed they are usually tidied up- refolded. Breakfast was very good but there were extra items available by ordering rather than just in the buffet. We ordered porridge and never got it during a 1/2 hour wait. The Gin Palace is suffering from a bartender how has checked out for a new opportunity. When checking out the clerk asked how I enjoyed my stay and I replied “ not what I expected”. He did not follow up. When I pay a lot for a hotel I expect good quality service. I don’t feel like I got that. Richard and Phillip, two of the doormen, were top notch.

If the hotel acted like little problems were unacceptable, this would have been a five star rating.


Seller B.V.
105.4 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Age Rating
Rated 4+
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