iPhone Screenshots

Description

Use Boost mobile ordering to preorder meals from your favorite spots on campus, and pay using your credit/debit card or meal plan (at participating locations)*. Just pull out your phone and select your school, pick your current food craving, customize your meal, and choose a pickup time that works best for you!

Boost offers convenience, options, and fast service at your fingertips, leaving more time for studying, seeing friends, and enjoying life on campus.

With Boost mobile ordering, you can:

- Skip the line
- Customize orders
- Pick up on your schedule
- Get exclusive offers

Check it out for yourself!

*Not all credit cards are accepted and vary between locations. Pre-paid debit cards may not be supported depending on issuing bank.

What’s New

Version 2.13.5

Bug Fixes

Ratings and Reviews

4.0 out of 5
125 Ratings
125 Ratings
MorgannnRegier ,

Do not get this App!!!!!

I really liked this app at first and it was super convenient being at school and having classes. But then one day I tried to place an order on boost and it needed 15 min to make, I was placing my order at around 11:50 and needed it by 12 because my class started at 1230 but my order wouldn’t be ready until 12:15. So what, anyways about 2 weeks later I’m getting random $1 charges on my card so I ordered another one, I activated it and right when I connected boost to it about 2 mins later I was getting $1 charges again and had to order another card!!! Lastly, this past week boost has consistently charged me DOUBLE for each transaction I make using it, I have a designated card for boost bc I don’t care if someone tried to ‘hack’ into this one, but i usually don’t carry more than $30 on this card but it keeps charging me double or will even charge me for things I haven’t even bought. I am done with boost and highly suggest not wasting your time with it. I’d rather just stand in line :)

elisabethlindsay ,

Do NOT trust

UPDATE: I have not used this app in over a month and today an unauthorized “pending” charge showed up on my credit card again. Customer service stopped responding to my previous tickets so I opened another one. Based on the other reviews I’m not the only one with this issue. Don’ttrust this app with your financial info!

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Seemed like a convenient idea but the orders don’t go through consistently. I’ve placed orders then had to re-order at the counter because the app never sent the order to the restaurant. Defeats the purpose of using the app! They never responded to the ticket I opened for that issue.

I also had the issue of double and triple charges for the same order and got the “it’s a pre-authorization” scripted response from customer support that everyone else seems to be getting. I understand pending charges, but this app is the only vendor I’ve ever used that puts multiple pending charges on my card for a single order. It’s not a $1 hold like some places do, it’s literally three separate pending charges for the full amount of your order each time. Sure, they drop off eventually, but why is Boost the only vendor doing this? I sent screen shots of the multiple pending charges because apparently the customer service rep didn’t believe me. And he never responded after I sent the proof.

Now they won’t even respond to my requests to close my account. Don’t waste your time or money.

Developer Response ,

Hi elisabethlindsay, thank you for reaching out! We're sorry to hear you are having issues with Boost and want you to know we take your feedback very seriously. We will follow up with your support requests immediately. Thank you for your patience! - Boost App Team

ihatethisapp100 ,

Horrible Customer Care Service

This is honestly the worst most basic app there is. I used it three times, the first time it was useful, as I was able to skip an entire line. But, the second time I used it I wanted to order my lunch and have it ready once I got there (I needed to go to work right afterwards). Not only did they charge me TWICE, they also did not have my order ready even after I ordered it 15+ mins before hand. I was late for work trying to dispute the second charge with a worker that handles Boost (it took over 30 mins) until I finally received a refund in cash. I decided to give it a second chance today and I will never make that mistake again. They charged me twice yet again! But this time the workers told me I could do nothing but contact the app. And the customer care is infamous for replying DAYS LATE. It is honestly not worth the hassle and the money. Don’t use. I still haven’t received a response nor a refund.

Developer Response ,

Hi valued Boost customer, thank you for reaching out! We're really really sorry for the inconvenience you have experienced but we assure you we are doing everything in our power to resolve this. The duplicate charge you see comes from a pre-authorization charge that most banks will mark as pending. This means that those charges will be reversed within 15 - 30 days from the date the purchase was made. We are very aware that this is a massive inconvenience to you as our customers and we will rectify it soon. Thank you also for the valuable feedback regarding our customer support, we are always looking to improve. We hope that we can look to you for honest feedback once we rectify these issues! <3 Boost Support Team

Information

Seller
Compass Group Canada LTD
Size
88.2 MB
Category
Food & Drink
Compatibility
Requires iOS 9.2 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French
Age Rating
Rated 4+
Copyright
© Compass Group Canada LTD
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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