This app is only available on the App Store for iOS devices.
Breakthrough lets you meet with a licensed therapist or psychiatrist at your convenience. Our easy-to-use video platform lets you connect with a behavioral health provider through your mobile phone, tablet, or personal computer. With availability in all 50 states, Breakthrough brings online behavioral therapy to you anytime and anywhere.
When to use therapy?
Online video therapy lets you get care where and when you need it. You can use Breakthrough:
• When you’re sick and can’t make it to a physical office
• During/after normal office hours, as well as on nights or weekends
• When traveling and you need care
• During severe weather when you want to avoid traveling
• When you’re too busy to make it to a regular office visit
• If you physically cannot make it to an office
Some of the conditions that can be treated?
• Bipolar disorders
• Child and adolescent issues
• Relationships and marriage
• Life changes
• Eating disorders
• Grief and loss
• Men’s issues
• Women’s issues
• Panic disorders
• Postpartum depression
• Trauma and PTSD
Who are your providers?
We offer a broad range of providers with various specialties, including psychiatrists, psychologists, marriage counselors, social workers, addictionologists and many more. Every Breakthrough provider is licensed, screened and thoroughly trained to bring you the best quality care.
How does it work?
1. Create an account. Within two minutes, you will be all set with a few simple details.
2. Browse providers. View detailed profiles including background and bios. Message a provider to ensure you find the right fit.
3. Set your appointment. Use our online calendar to request an appointment with your provider.
When it’s time for your session log in with your username, password or Touch ID and begin your secure, private session.
The Breakthrough Mobile App gives you lots of helpful features:
• Register. Simplified registration to get your secure account set up and ready to go.
• Login. Use your Breakthrough or MDLIVE login, and benefit from enhanced security with pin or Touch ID.
• Video sessions. Have a secure and private session with your therapist or psychiatrist from anywhere.
• Find a provider. Browse through our extensive selection and use advanced search filters to help you quickly find the right provider.
• Schedule appointments. Want to make a new appointment, change an existing appointment or see your entire appointment history? It’s simple with our app.
• Communicate with your provider. Secure messaging makes it easy to stay in contact with your provider.
• Contact us. Have a question? You are just a tap away from our Customer Support.
• Push notifications. We send you reminders to keep you on track with your appointments and messages.
• Mobile payment. Safely and securely make any payment with your credit card.
What's New in Version 1.07
Performance improvements and bug fixes
Real customer service doesn't exist...
If you have a technical problem, whether urgent or not, don't bother calling customer service. No one answers. Also tried to test video call to see if the platform works. It's always busy. Breakthrough stinks. Where is the "zero star" rating option?
No one responds
Employers are providing these tools to save on health costs. Although having doctors available at your fingertips is a big sell; the is little to no response from doctors contacted through the site prolonging receiving the healthcare needed.