iPhone Screenshots

Description

Start banking wherever you are with Byline Business Mobile Banking! Available to all Byline Bank business online banking customers, Byline Business Mobile Banking allows you to check balances, make transfers, pay bills, and make remote deposits.

Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers
- Easily transfer cash between your accounts.

Bill Pay
- Pay and schedule your bills on-the-go via your mobile device.

Check Deposit
- Easily deposit checks on-the-go.

Byline Bank Support

Ratings and Reviews

mockingbird1115 ,

Lacking support in new app

I have both a personal and a business account with byline. While the personal account change-over left me without access for only 2 days as anticipated, the roll out for business account access is proving to be far from seamless. I contacted tech support the week before the old app access was to end to make sure my access would be ready today because of the notification I received about the changing user ID and such but the person I spoke with seemed ill equipped with the information needed. The process was confusing but I followed all of the steps given to set up the new app in a timely manner. Unfortunately I was unable to access my account and spent hours trying to get through for help. When I finally reached someone I was told that someone would call me back but no one did. I was able to get through again only to be able to leave more messages for a return call. No one called and there is no tech support after regular banking business hours. I’m very disappointed in this transition and that Byline could not set up more support for this app change. I need to make deposits and have legitimate concerns for my account security because my user name generates a different phone number for the authentication process. This is very disconcerting. My confidence in this banking app is very low and I am considering moving my accounts which is too bad since I have been banking with the institution since 2003 when it was North Community bank. I would rather do business with a bank they supports my local community, but if the customer support is this lacking when there was so much time to anticipate the need for it, why should I continue to do my banking here? This is not the first time I have had less than satisfactory support since this bank was acquired by Byline. The service was far superior when they were North Community Bank.

Information

Seller
Byline Bank
Size
24.1 MB
Category
Finance
Compatibility

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2019 Byline Bank
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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