iPhone Screenshots

Description

Meet the C by GE app—rebuilt for the speed of life. Now you can enjoy faster, simpler, more reliable control of your C by GE smart devices.

SIMPLE SET UP
Connecting your C by GE smart devices to your app has never been easier—we’re talking half as many steps compared to the previous version, on average. Plus, there’s no hub required, so you can simply connect and control.

VOICE COMPATIBILITY
The C by GE app works with voice assistants like the Google Assistant and Amazon Alexa.

HERE’S WHAT YOU CAN DO WITH THE C BY GE APP:
• Turn lights on/off, dim/brighten, or adjust color setting with a single tap
• Create preset or custom lighting scenes (e.g., Movie Night, Dinner for Two, Homework Time, etc.)
• Group multiple devices and control them with one touch
• Set automations for scheduling lighting
• Share control with family, friends, or roommates


C BY GE APP GIVES YOU CONTROL OF:
C-LIFE: Our LED smart bulb that gives you more control of perfect everyday light—with instant dimming and brightening, preset scenes, and more. Perfect for every room, all day long.

C-SLEEP: Our smart LED bulb with 3 color settings (Vibrant for the AM, Active for the day, and Calm for the PM) that support your sleep/wake cycle. It’s perfect for bedrooms, bathrooms, or any room in the house. Smart dreams…

SOL: With the features and functionality of Amazon Alexa, our all-in-one smart lamp gives you voice control of its 5 unique light settings (including light that supports your sleep/wake cycle), clock and timer functions, play music, and much more.

C-REACH: Our hub that enables voice compatibility with a voice assistant device and out-of-home control of your C by GE smart devices.

For more information about the new C by GE app and our products, visit CbyGE.com.

What’s New

Version 5.2.3 (190)

Canada support and French EULA added.

Ratings and Reviews

2.3 out of 5
123 Ratings
123 Ratings
itmeltedintowonder ,

App updates ruined the product.

Before multiple poorly thought out app updates this was an amazing product. I used it to come on gently in the morning to ease waking. I LOVED the product. I programmed it to come on dim at 6 a.m. and gradually get brighter over 5 minutes. At 7:45 it was programmed to go off again. The app interface was nice, I could choose between a black or white background. The black was really nice because it wasn’t super bright if you used the app in the evening.
Removing the background option was the first bad update. Each update got progressively worse. After 5 updates I can no longer schedule a shut off time which was important to me. The recent update is also very slow, and when you attempt to change the brightness level the screen will flip by mistake. The worst part is they didn’t make the bad changes until I had used the product for over a year- so I now can’t return them. It never in a million years occurred to me that I could spend so much for a product that worked, only to have it later be intentionally dismantled by the manufacturer. Very discouraging and probably will affect my choosing GE products in the future.

Developer Response ,

Hello, itmeltedintowonder. Sorry to hear you have not agreed with the changes we've gone through with the app. We understand that things are different, but we do make these changes with the ever growing features and future products we are including with C by GE.
For any assistance on these changes, there are the FAQ's pages and How To videos on our website and/or reach out directly and we'll be happy to assist you.
Thank you.
CbyGE Customer Service
1(844) 30-CbyGE (844-302-2943)
help@cbyge.com
Live Chat (www.cbyge.com)

Tumblerer ,

App crashes when editing automation.

The app crashes when I try to edit or view existing automations, so I really hope the ones I had set up prior to the update will still work.

I’m excited about this new update because it means things will probably get better eventually, but it’s less usable than it was before the redesign... I just want to be able to quickly change the color and intensity of my bulbs, why do I have to go through three or four screens to do that? Lack of widget is also annoying.

I have been using a C Sleep for over a year, and it’s nice when it works, but the poor quality of the app makes it very frustrating sometimes: sharing still doesn’t work, it has trouble finding the bulb when the app has been closed and reopened, turning off the bulb from the wall switch means that it won’t follow its schedule it was on when the change was supposed to happen and will have to be manually changed when it’s turned back on again...

Developer Response ,

Hello, Tumblerer. We are sorry to hear this has been happening, with the app. More options are being developed to give a more streamline use for everyone. However, if you still have something happening with app crashes or not able to use features, please reach out to our customer service team.
Thank you.

CbyGE Customer Service Hotline 1(844) 30-CbyGE (844-302-2943)
help@cbyge.com
Live Chat (www.cbyge.com)

Sigadore ,

I have lived thru each of the iterations

Although the App and concepts have improved, the automations continue to fire off in the wrong time zones. There is no clear sync feature with the Bluetooth Bulbs and the iPhone App and only one device can be connected to the account that can make changes. At some point, bridging into HomeKit will force some of these issues to eventually get better, however, I was told at a store that there are two bridges and not very clearly marked (just differently priced).
Some clear non-marketing direction is needed, however, I am not too hopeful.
The current one owner lock in might make company sense, but until it is user-easy, other vendor’s solutions using z-wave and a hub give an internet connection and automation that’s had to fake in the current incarnation.
Please give me a force sync button to clear the brains of my bulbs and get their clocks back together again.

Developer Response ,

Hey Sigadore, Your suggestions are very much appreciated! We are always looking at ways we can improve the app for our users. Your feedback will be shared with our team. As for the time zone issue, we’re sorry for the inconvenience! We are here to help, but will need more information to better understand what you are experiencing. Please contact us at 1-844-302-2943, help@cbyge.com or live chat with an agent on cbyge.com. Thanks!

Information

Seller
General Electric Company
Size
94.6 MB
Category
Lifestyle
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© General Electric Company
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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