iPad Screenshots

Description

CAKE Guest Manager is a waitlist, reservation, and table management system. Guests are alerted via text message when their table is ready. Bust long lines and ease congestion at the host stand, while turning tables up to 7% faster.

Get the data you need to give guests the flexibility they want. A glance at their visit history lets you greet guests with a personal touch, while a real-time view of your floor map provides accurate wait times. Make smarter decisions from the host stand while making every guest feel like a VIP.

YOU CAN DOWNLOAD AND START USING THE WAIT LIST TODAY FOR FREE

FEATURES:
• SMS Text Messaging - Text waiting guests when their table is ready
• Table Management - Including server sections and rotation management
• Reservations and Call Ahead Seating
• Control Center Analytics Platform - Know your seating stats with daily summary emails
• Guest Profiles - Identify guest preferences, top items ordered, and past sales info
• Automatic Table Status Updates - Know instantly when food is ordered or a check is closed when you integrate with CAKE Point of Sale
• Custom Floor Maps - Create a floormap for your restaurant in minutes
• Detailed Help Section - In the app or through CAKE University (http://university.cake.net/Guest_Manager)
• Integrate with CAKE Point of Sale, or use as standalone solution

BENEFITS:
• Replace paging system or pen and paper with customizable text alerts
• Track guests through the dining experience with Table Management
• Increase table turns and decrease walkaways
• Manage walk-ins, reservations, and call-ahead parties
• Add, remove, and seat parties quickly
• Track regulars via phone numbers and attached guest profiles
• Support for table assignments and status changes
• Analytics dashboard helps you make informed decisions about your restaurant
• World-class 24/7/365 live customer support

RESTAURANT TESTIMONIALS:
"Guest Manager is a lifesaver during our busiest times. The waitlist system allows us to effortlessly manage our waitlist. Best of all, our staff was hooked within minutes and our guests love it!"— Lukus Hasenstab, General Manager, Penelope

"The wait list system allows our hosts to spend less time managing the wait list and more time greeting and servicing our guests. We have also been able to create new baselines, which we use to measure host performance and improve our operations."— George Itoh, Director of Operators, Ippudo

For more information about CAKE Guest Manager: https://www.trycake.com/guest-manager/

CAKE, a Sysco Company

What's New

Version 4.1.0

The CAKE Guest Manager Team has been busy adding new features and functionality requested by restaurants to help you seat more customers and turn more tables. Check out the latest updates in our 4.1.0. release:

• Text your guests a link to see their place in line - Your guests can now monitor their wait directly from their phone. Customize your mobile page with your logo and a link to your online menu.
• Seat More Guests with Automatic Table Status Updates - Know instantly when food is ordered or a check is closed when you integrate with CAKE Point of Sale.
• Create Guest Profiles for Repeat Customers - Identify your VIPs when they walk through the door and keep them coming back for more by tracking top items ordered, total and average spend, how long they've been a customer.
• Create Your Floormap In Minutes - Easily create your custom floor map directly through the app or on a web browser.
• Update System Settings In-App - No need to go to Control Center, now you can update general info, call ahead settings, and reservation settings through the CAKE Guest Manager app.
• Detailed Help Section - Get the help you need through the CAKE Guest Manager app or through CAKE University (http://university.cake.net/Guest_Manager)

You can learn more about these features at CAKE University or under the Help section of Guest Manager. We hope you enjoy the new update and find it helps make running your front of house a piece of CAKE.

Ratings and Reviews

Sr.

La Duni

Now days there many wait list management apps., but only Buzztable works in real life environments. It is effective and delivers results immediately upon implementation. It takes minutes to master and train. It has great features but none superfluous. It's design is intuitive but powerful. Buzztable thinks like restaurant operators not just software designers.
Try and compare with as many apps as you can, the more you try the more you will love Buzztable.
Guests also love the portal functions. For La DUNI restaurants, there is no other option.
I just hope the call ahead and table managements functions are ready before the end of 2013.

Amazing!

JBS1968

Just started using this app for a small chain of restaurants that I own. It's absolutely amazing! It was super easy to set up and its really easy to use. Helps me to manage my guests during the busiest hours, allows me to collect more guest info that anything else I've tried...at the rate we are going we will double our email list in under a year!! Customers seem to love it as well. We are seeing less complaints about waiting times and everyone is always pleasantly surprised by the free side dish we offer...def a no brainier!! Thanks buzztable!

Just what we needed

AdamL13

This app was just was just what we needed. It works much better than our old method with a clipboard and pen. Best of all it is reliable and easy to use.

Information

Seller
CAKE Corporation
*WEA.AppPages.Size*
26.6 MB
Category
Business
Compatibility
Requires iOS 8.0 or later. Compatible with iPad.
Languages
English
Age Rating
Rated 4+
Copyright
© 2017 CAKE Corporation
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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