NOTE: This app uses OCI - for the XSI based version of Call Control for BroadWorks, please check https://itunes.com/apps/nomadiccircleltd/callcontrolforbroadworksxsi
Call Control for BroadWorks allows you to originate calls from your iPhone through your BroadWorks powered desk phone and enables easy control of Remote Office, BroadWorks Anywhere, DND and Call Forwarding settings while on the move.
IMPORTANT: To use Call Control for BroadWorks an account with a BroadWorks powered service provider is required and the account must include the following services
- BroadWorks Anywhere
- Remote Office
- CommPilot Express
- Simultaneous Ring Personal
- Calling Line ID Delivery Blocking
- Do Not Disturb
- Call Forwarding - Always
- Call Forwarding - No Answer
- Call Forwarding - Not Reachable
- Call Forwarding - Busy
- Basic Call Logs
- Call Center
- BroadWorks Mobility
- Voice Messaging
- Client Call Control*
in order to benefit fully from this app.
Call Center support is limited to setting the ACD state and join/unjoin of Call Centers you are a member of (if the admin allows so).
* Without "Client Call Control" call initiation is not possible.
Call Control has been tested with various service providers, including
-Alteva Communications (US)
-Bek Communications (US)
-Evolve IP (US)
-LightEdge Solutions, Inc. (US)
-Momentum Telecom, Inc (US)
-Mtel B.V. (NL)
-Next Telecom (AU)
-P. A. Dominguez, Inc. (US)
-PingTone Communications (US)
-QSC AG (DE)
-RoutIT B.V. (NL)
-Shift Networks (CA)
-T-Mobile Netherlands (NL)
-TDS Telecom (US)
-TelePacific Communications (US)
-TelNet Worldwide, Inc. (US)
-Transbeam, Inc (US)
-VoIPZone Enterprise (US)
and will work with BroadWorks R13 through R21
The app will connect to TCP port 2208 on the specified hostname (or TCP 2209 if "Use SSL" is set to ON).
Please report any issues to email@example.com - suggestions for enhancements are also very welcome....
- keypad adjusted for iPhone X
Ratings and Reviews
No longer working
I have been using this app for a long time. It's been great so far. However, recent update broke the functionality. No longer makes calls on iPhone 7 Plus. Please fix the issue. Wish I could revert the update.
Hate the update
This worked great until I got the update. Somehow it wiped out the password and TDS has no idea what password they would want. So I can't make it work.
Minimal function, but works as indicated
The screenshots pretty much tell the story. If you don't see it there, this app won't do it. What is there seems to work quite nicely though on the Broadworks R14 system I use. There's a post on the author's web site about an upcoming version which will have click-to-dial support (which can be used along with Remote Office to effectively use your office line from your iPhone) so that's good to see.
All in all if it was a pay app I wouldn't buy it just yet, but as a free app I can't complain at all and am interested to see where it goes from here.
With Family Sharing set up, up to six family members can use this app.