The CAPAddicts! Rewards app is your golden ticket to earning fanatically delicious food and countless perks. Enjoy earning points, receiving exclusive offers, and unlocking rewards. For every $1 you spend, you will earn 1 point. Earn 100 points to unlock your $10 reward. From a quick sub for lunch to catering orders, the time has come where you get rewarded for every dollar.
• Rewards: Track your points and unlock $10 rewards in the CAPAddicts Rewards Program.
• Surprise Offers: Receive free surprise offers through the app for being a loyal member of our rewards program.
• Invite Friends: Get 10 points when you join through Facebook and get an additional 10 points for referring our mobile app to your friends.
• Favorites: Set your favorite order how you like it, give it a name, and checkout each time in less than 5 steps!
• Online Ordering: Order online and skip the line, straight from our mobile app.
• Delivery: Choose pick up or delivery - we will bring the subs to you! Delivery available at most locations.
• Store Locator: Find shops near you, get directions, shop hours and phone numbers.
We heard your feedback, and we’re excited to say that the new app runs on Points! In this update, we've made offers even easier to use and included a few bug fixes.
Need help? Email us at Loyalty@Capriottis.com
Ratings and Reviews
Review the app, not the restaurant
People seem to forget this is about reviewing the app; not the restaurant!!!
As an app; they have a functional rewards program that pushes deal out every so often. There is also a find a restaurant location built in and the "all important" let's get social. The best part is the integrated online order. It's simple. It's effective. And it doesn't cost extra!
The app has a tutorial (unnecessary) to walk through everything. I've never had the app crash. Almost everything works. Sometimes the barcode scanner doesn't work, but they have a manual input system for that.
All in all, Id add a feature that tracks how I like my sandwich. Why? Well people trim them out differently; it would be cool to see what people do and how they like it all over the country. I'd much rather see that then the stupid pre generated text spam "I just ate at Capriotti's" that serves as the social media content.
Overall. The app is 4 stars. Dropped a half star for barcode non functionality and a half a star for annoying / non imaginative "social media" focus. Bonus points for the online order system, good map/locator and solid rewards tracking system.
Developer Response ,
Thank you for your feedback. We will pass this on to our team for further consideration :)
Needs an option to tip/Doesn’t save rewards for long
I’ve earned free 9” sandwiches when I always order 12”. I’ve tried to save them for when I’m not as hungry, only to find them not available after a couple visits past when they were awarded. I can’t find any clarity on the issue in the small text.
Functionally for ordering... it works.
Also, I like the friendly employees at my local Caps and always left them a tip on my credit card when paying at the register. I love the way I can order w the app and my sandwich is ready when I get there, but feel bad I am no longer tipping the hard workers.
App Works only half the time
Nearly every time we order on this, we get errors that our location is too busy to take our order. This is the apps fault since they take the same order over the phone without issue. However, we don’t get our count to go up, nor can we use online coupons. This app needs some work in the execution of placing an order.
With Family Sharing set up, up to six family members can use this app.