By Square, Inc.
This app is only available on the App Store for iOS devices.
Pay your friends instantly, and cash out to your bank for FREE! Standard deposits show up the very next business day. You can also spend directly from the app with a free Visa debit card that can be delivered to your door.
SAFE TO USE
Protect payments with Face ID, Touch ID, or a passcode
Optionally cash out to your bank in seconds for a fee
GET STARTED FAST
Just link your Visa, MasterCard, or Discover debit card to transfer money
What's New in Version 2.22.1
Various bug fixes and improvements
Can’t even use the app
I logged out one day so that I could log into my spouses account. Ever since I logged out I have been unable to log into any account. Every time I put in the phone number or email, it says “an unexpected error occurred” and directs me to check the App Store for an update (there’s never an update available). To make matters worse, Square, Inc. has made it so that when you open the website via browser on a mobile device, you cannot log in. It tells you to download the app (which won’t let me log in!!!). In order to use the service, I have to log in on a computer. This entirely defeats the purpose of even having this service. If I’m home anyway it’s almost easier to just write a check and deposit it into whomever’s account via banking app. Being unable to log in makes it very difficult to deal with public situations when one person needs cash quickly and can be pretty embarrassing when you’re unable to transfer money quickly when trying to purchase something.
DO NOT DOWNLOAD THIS APP, IT IS NOT SECURE. My card has been compromised for months now, I’ve never had a problem with fraud in my life until using the cash app. I have been charged hundreds and hundreds of dollars for transactions I never made. I cashed out after the first time this happened and now receive messages every day saying my payment to this and that company has been denied, payments I’m not even making. Customer service not only took days to respond each time, but was absolutely no help, giving me a generic response that didn’t even relate to the problem. There’s nothing you can do and I need to contact the third party websites? Why is it MY responsibility to contact companies I’ve never even heard of to try and convince them that I didn’t really purchase from them? How silly of me to think this app was actually secure, it’s far from it.
Every Transaction Failed
The transactions fail and there's no way to contact support. This is scary because you provide your bank information in order to use it.
I tried to use the app to receive payment for a group gift. All 4 transactions failed. Each time the payer was unclear what went wrong. This app cost me money because people got frustrated and didn't contribute or contributed less (the cashapp amount was $75 but when that failed they sent me $60 through paypal).
Worse than the failing transactions is the difficulty contacting support. There is no clear way to do it. For failing transactions, there's just a note that says the payer has been told what went wrong. But the transaction failed "to protect me." Clicking on "contact support" yields a few FAQ responses and no way to contact support.
- Category: Finance
- Updated: Jan 05, 2018
- Version: 2.22.1
- Size: 100 MB
- Apple Watch: Yes
- Languages: English, French
- Seller: Square, Inc.
- © 2013–2018 Square, Inc.
Compatibility: Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.