iPhone Screenshots

Description

CCC ONE Mobile enables collision repair facilities that use CCC ONE® Estimating software to remotely manage the vehicle repair process from an iPhone, iPod Touch, or iPad. No need to walk back to the desk to update a repair plan, upload photos, or write a note. Just do it from your iPhone!

Features:
- Search to find vehicles in your repair shop
- View customer contact information
- Direct dial customer from iPhone
- Edit/Complete production phases
- Take photo(s) of vehicles
- Tag photos as visible to insurer
- Tag photos as visible to customer
- Add notes to photos
- Add notes to repair order
- Support for multiple shop organizations
- Vehicle check-in with VIN scan

What's New

Version 18.5

Thanks for using CCC ONE Mobile and we look forward to your feedback. In this release, we redesigned the tabs in the workfile and added a new menu so you can add photos, notes, or contact the customer from any tab. Enjoy the latest and greatest CCC Mobile.

Ratings and Reviews

3.7 out of 5

45 Ratings

45 Ratings

Makes life a lot easier!

OGDick

First of all, Thank you guys for working hard to make our jobs easier. I use the app everyday. I’m the only one in the shop that does. The rest are old-school lol. Anyways, what I would look into is maybe correcting the quality of the images? I have an iPhone 7+ & the regular images off app are amazing. But taking it from the app really dumbs them down. Also maybe add the ability to see into the estimate. Maybe not add things or remove things from the estimate but at least being able to review it would be handy. Again, thank you for all you do.

Developer Response

We really appreciate the feedback and are excited we're helping to make your job easier. We have several exciting new updates planned and hope to enhance the photo capture process and add the ability to view the estimate sometime in the future.

awesome

djmorse6433

This app is great. I explain to customers why I’m opening their drivers door (to scan VIN and it goes to my computer software inside giving all their car information) and all photos will be there too. I wish you’d let us view any previous info written for the estimate from that app as well. I can’t tell you what is written for or not unless I go to my computer or paper files. Especially when the people in the shop ask what was written or approved and I have to say give me a minute to pull the file

Developer Response

Thanks for the feedback and we're happy you’re enjoying the app. We're going to continue making the app better and will be adding the ability to view the estimate sometime in the future.

Adequate but Important Features Removed

sharky354

App in this new version has the bare minimum for use on mobile compared to the previous version. Looking for opportunities and ROs are immensely time consuming compared to the previous version when you could simply scroll through and select which customer you wanted to look at. Production features have been removed so managing the vehicles in app has now impossible and inadequate for my needs. Customer files have to be looked up by name if any speed or time is to be saved. It may look sleeker but using the app and any of it’s remaining features take way too long to use.

Developer Response

Thanks for taking the time to provide your feedback. In our latest release, we added the ability to view all workfiles and the ability to view workfiles where the vehicle is on site. We hope this speeds up the time it takes to find the files you're looking for.

Please note that we recently overhauled search to be more robust and allow you to quickly find workfiles. You can type a keyword in the search box like RO #, vehicle make, model, owner name, phone number, and the workfile will instantly pop-up.

Information

Seller
CCC Information Services Inc.
Size
62.4 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2014 CCC Information Services Inc
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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