Centivo 12+

The app is easy to use but has next to no information for me. My spouse is our primary subscriber so that might explain why, but I can’t see anything about our deductible and how much has been met, or other totals. It’s very bare bones and lacks any real substance. Even if my husband is the subscriber, as an adult I should be able to see those totals as well. Obviously not his claims, but the deductible progress is so basic. I love the company and their philosophy but the website and app is essentially useless unless you’re the subscriber and that’s very annoying.

Update - Thanks for the response, Centivo Team! I am now able to see my totals and some more information that makes the app much more useful.

Hello, we are so happy that you resonate with our philosophy. We are sorry you were not able to see your deductible information on your app - you should be able to see this, even if you are not the subscriber. We had a brief bug that was impacting our spending summary section, around the time that you wrote your review, that has since been fixed. Can you please check again and let us know if you are still not able to see your deductible amounts? We appreciate your feedback.

I love my Centivo app! I have easy access to my ID card and can find a doctor in the in-app directory. I can also see referrals from my primary care physician instantaneously and get questions answered about my coverage and claims via chat with a representative. So quick and so easy. Can’t say this enough, keep making healthcare easier Centivo, because it’s working!

Thank you so much for your review!

Liking this app! One of my favorite features is the ability to track what my family has spent on healthcare so far this year. Also appreciate the convenience of having my ID card in the app, which has come in handy when I left my real one at home.

We are glad this app has made your healthcare more convenient for you!