CEX.IO is one of the few exchanges that provide instant Bitcoin, Ethereum, Ripple purchases with your credit card.
CEX.IO App gives access to various trading tools, as well as allows to compare market situation on different exchanges.
Deposit from and withdraw to your regular VISA or Mastercard anytime and everywhere.
BTC/USD, BTC/EUR, BTC/GBP, BTC/RUB
ETH/USD, ETH/EUR, ETH/GBP, ETH/BTC
BCH/USD, BCH/EUR, BCH/GBP, BCH/BTC
Dash/USD, Dash/EUR, Dash/GBP, Dash/BTC
ZEC/USD, ZEC/EUR, ZEC/GBP, ZEC/BTC
BTG/USD, BTG/EUR, BTG/BTC
XRP/USD, XRP/EUR, XRP/BTC
XLM/USD, XLM/EUR, XLM/BTC
Download this app to get access to the following features:
- Instant crypto purchases - buy cryptocurrency in a few taps
- User-friendly interface - for easy trading
- Link your card for easy access to deposits and withdrawals
- Instant deposits and withdrawals with credit card - receive your earnings quickly
- Real-time data reflection and access to the order book - track market situation
- Market and limit orders - for precise trading
- Detailed receipts - control your spending
- Orders history and balance monitoring - keep track of your activities
- Price tickers from top bitcoin exchanges - be aware of latest market trends
- 24/7 support - quickly get professional help
Fixed reliability and stability issues.
Ratings and Reviews
Fix The Verification Process!
I won’t be as harsh on stars for verification, however, you need to get this issue fixed. I have (literally) had to re-do the verification process over 4 different times. You ask for additional info yet, when we try to submit, it will not accept new pic. Guys, read the reviews, they are telling you the issues. Lets get these glitches worked out! You have a great concept but, you’re losing customers daily as your verification process is a bit over the top. There are now numerous other projects becoming available daily to buy crypto on using bank/credit/debit/paypal etc. If you want the debit card pictured next to the ID card (which is unnecessary seeing as how the the ID and debit card have to be verified individually, hence showing you that the 2 are linked to the person) make sure the process of submitting the new pic is working to accept it. Otherwise, consider losing the pic of ID BACK/DEBIT CARD. I gave up trying as the price if BTC slowly rose out of the buy zone I was shooting for. I have since been verified on Coinbase and Abra, hence, making it obsolete for me to again attempt your verification process.
Developer Response ,
Thank you for sharing your experience with us. We are sorry you are not happy with our verification process. Our users are of the highest priority for us, however, international and local regulations require CEX.IO to implement effective internal procedures in accordance with international standards for preventing illegal activity. One of them is customer due diligence (“CDD”). According to CDD, CEX.IO establishes its own verification procedures within the standards of anti-money laundering and “Know Your Customer” frameworks.
What about the issue with the not accepted photo, kindly provide us with your user ID, so we could investigate your particular case more closely and do our best to resolve it.
Most bipolar AND inconvenient customer service I've experienced
Used to be able to deposit at least $300, upgraded my account to deposit more, after depositing more I received an email telling me to transfer all my investments since they don't provide service in Lebanon. I was born, raised and work in the UAE who happens to hold a Lebanese passport.
I've emailed them about the issue (on avg they respond once per month) and re-provided my ID with selfies, Passport, Work Visa, and Utility Bill yet still was asked to further clarify where I reside.
Eventually the case closed within 5 days before I had the chance to respond to them and wait weeks for a reply.
Additionally asked in the past if any refunds for upgrades are possible and they dodged that question like the terrorist that I am.
This isn't service but paranoia, 2 months of this mess.
Developer Response ,
Thank you for sharing your experience with us. We are sorry you got disappointed using our service. In order to investigate the issue and provide you with a proper and full feedback via the email, please, send us your ticket number or a user ID.
The app is just fine
The people complaining about the signup process have no idea what they’re talking about. I had to do the same exact things on the website. If you don’t wanna go thru it on the app then just do it in your browser. Jeez.
Developer Response ,
Thank you for your review. We are glad that you are happy with our app. Our users' positive experience is the best reward for our work.
With Family Sharing set up, up to six family members can use this app.