Chariot is the transportation app that transforms your daily commute. Reserve your seat via the app and hop on one of our premium 14-seat vehicles operated by friendly, professional drivers.
Chariot offers three types of service, all available now in the latest version of our app.
Chariot for Commuters:
The easy way to get to and from the office: Simply open the app, enter your starting and ending points, and find the nearest Chariot route sorted by least amount of walking. Track your ride as it arrives and enjoy free amenities like Wi-Fi and water, available on most Chariots.
Chariot for Enterprise :
Create a private Chariot route to offer stress-free rides to employees, residents, or customers. If your employer has a Chariot Enterprise Route, sign up and verify your work email to automatically display your company's private routes.
Some popular solutions include:
• Private commuter routes
• First and last mile solutions
• Inter-campus shuttle service
• Late-night service
• Subsidized public routes
Learn more at https://www.chariot.com/enterprise
Book a private shuttle through Chariot’s Charter service. Reserve a high-end vehicle or a Chariot bus on an hourly basis — including the driver — for any occasion with a small or large group. You do the celebrating, we do the driving!
*Chariot for Commuters is available in San Francisco, CA; New York, NY; Austin, TX; Detroit, MI; Chicago, IL; and in London, U.K., with new locations added frequently. Download the app to stay up-to-date on where Chariot operates.
* Improved account signup experience for our new customers
* General improvements and bug fixes
Ratings and Reviews
New Update is Worst than it was before
The app before the update was archaic but it did get the job done. They made an update with a fancier UI, but they took away some key capabilities. The fact that I can’t see chariots that are full and can only see open cars is miss one. The biggest issue is I’m forced to only use work and home as saved options and they only choose the pick that is most “efficient”. The problem with this is I constantly change my pickup based on traffic or how far I feel like walking that day. I can’t see all the pickups or routes to choose the best one. Instead it forces me to choose the closest pickup which often times makes no sense unless I feel like sitting in a chariot of traffic for an extra 15 mins. Nice try chariot but this update was a bigger miss than the whole existence of the chariot app for the past year which I thought couldn’t be possible. I’m going with the Lyft all in subscription from now on.
Developer Response ,
Thanks for your valuable feedback. Based on rider feedback we’re actively working on an update that will show full Chariots. Our drivers will also continue to accommodate for passengers preferring to be dropped off a stop earlier or later to accommodate traffic and walking preferences. Stay tuned for more updates, and please reach out to us at firstname.lastname@example.org to share any additional feedback.
Service good, app not great
The app works decently but has a few issues.
UI isn't great. It's difficult to see multiple options at once to pick the best one. This is necessary because if it says 3 mins away it might be, but it could also be 15 minutes away. I have to book a ride to see how far it actually is, then cancel if too far. Even so, it still only shows the top option by default. I could take one of a few lines but I have to click into each individually to see if any are closer.
It's also bad at showing you what's coming in the future. I think they run on a schedule but if it's 6am and want to see what time I should expect an 8am ride there is no way too.
There's also a UI glitch that when you tap where you're coming from and click where to while it's animating it'll cancel out everything.
Once you're actually on the bus it's decent and I prefer it to MUNI but still inconsistent. Sometimes there's bottled water in the cupholders, sometimes there's empty ones, sometimes none at all. Some drivers play music, some don't. You don't really know what you're getting until you get into one.
The service is good enough that I'll continue to use it, but there's a lot that could be improved.
App key features missing and error prone
The drivers are great.
This is a review of the app functionality and lack thereof.
The app doesn’t allow you to see if there aren’t any upcoming vans on an operating route, because THEY DON’T CARE if you need to plan accordingly if the route isn’t available.
The app doesn’t allow you to choose a different stop earlier or sooner than the route it gives you, because THEY DON’T CARE if you have to walk up a hill or if you want the stop that is actually closer to your destination.
Related to above, the app forces you to cancel and choose a random location closer to the stop you want, because THEY DON’T CARE if the van actually becomes full after you cancel to choose another stop and make you wait for the next, next, or next van.
Related to above, the app doesn’t let you see if there are any earlier vans in your route because THEY DON’T CARE if you lose your seat in the current one, and if you have to wait longer in the cold.
The app doesn’t let you see the routes when they aren’t operating, because THEY DON’T CARE about you wanting to plan ahead, or just to check out their services in general.
The app is also terrible at estimating the time. It usually is 10 minutes late from the time you see the time when you book, because that’s alright with them.
- Chariot Transit, Inc.
- 104.7 MB
- Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2018 Chariot Transit Inc.
With Family Sharing set up, up to six family members can use this app.