Charter Oak ToGo by Charter Oak Federal Credit Union allows you to bank everywhere you are 24/7. This free and secure app gives our members access to their accounts whenever they want, right on their iPhone.
Mobile Check Deposit: Deposit a check to your account just by snapping a picture or two with your phone!
View account balances, transactions and history.
Transfer money between your Charter Oak Accounts and even your accounts at other financial institutions!
Locate the nearest Charter Oak Branch or ATM.
Please note that Charter Oak does not charge a fee for OnlineBanking and MobileBanking. However, a data plan is required for this app and your data service provider may charge you usage fees. Please check with your service provider if you have any usage fee questions
Enhancements for iPhone X support
Ratings and Reviews
Fingerprint not working
After the latest upgrade the app asks for your user name and password everytime you open it. After open it asks if you want to use touch I'd. You select yes and when reopening the app it asks for user name and password again. PLEASE FIX THIS!
UPDATE: Re-installed the app and rebooted the phone. Fingerprint id is working now. Some wish list items would be to have monthly statements on the app, be able to pay multiple bills at once, and choose a default account from which to pay bills from so you don't have to choose an account for every bill you pay. Also, why not show all accounts when the my accounts option is selected? My accumulator account and CD isn't there.
Developer Response ,
Please contact our Call Center so we can walk you through the setup of touch ID
I liked the way the app worked previously with the balance in green and when deposits were made it showed up as green as well. It also gave brief information if you made a debit card withdrawal or one was made by a monthly service such as iTunes etc.
I agree this app does not allow you to look at an entire months statement and it doesn't allow you to look back at previous months statements either. With banking and finances being able to view monthly statements is NEEDED!
Also it's very inconvenient to not be able to see monthly visa payment balances. That is also NEEDED!
If you have several accounts like a vacation account or other you should be able to see all those balances on your accounts page.
All of these things need to be UPGRADED!
Drive to be the best make the changes!
Developer Response ,
Please contact our call center so we can assist you with your text size issue.
Now I can’t speak to the finger print ID, but I can share that after calling the bank for issues I was having with both the app and my log in, they tirelessly stayed with me until it was solved.
Thanks for the help today team at Charter Oak, your Credit Union continues to be my preferred: for banking, loans, and who I suggest to others.
With Family Sharing set up, up to six family members can use this app.