View accounts at a glance, make person to person payments, easily replace new debit / credit card info, navigate seamlessly across all devices, and budget better with helpful financial management tools

Bill Pay
Person to Person Payments
Account Transfers
Mobile Deposit

Debit Card Travel Notifications
Control Debit Card (On/Off)
Secure Access Code
Password Rest

Link External Accounts
Personal Financial Management
Member Activity Center
Transaction Inquiry Assistance

What's New

Version 5.0.5408

External Transfers
Manage your Debit Card
Personal Financial Management Tools
Person to Person Payments
Secure Access Codes
Unified User Platform and more!

Ratings and Reviews

3.8 out of 5
301 Ratings
301 Ratings

Do you even test updates before doing them?

Complete Garbage. That’s what the new update is. I updated. It immediately makes me update all my personal info. Then makes me update my password and says that it will load my account after I agree to sign away my left kidney to the new terms and conditions...
After waiting 5 minutes looking at a white screen, I force closed the app and open it back up. It then asks to log in, so I try my new password. DOES NOT WORK. So I figure I’d better try my old one. DOES NOT WORK. So I try the new one again...DOES NOT WORK AND I AM NOW LOCKED OUT. I then get told I need to contact customer support to reset my password..which is great and all. Except they give an automated message saying they’re closed. So you’re telling me I can only do my banking during the Cush 9-5 hours that a bank is open? We don’t all work 9-5 and have the ability to call then. Complete garbage. And I’ve now decided I’m going to switch banking institutions to one that can actually accommodate people that work odd hours.
Don’t waste your time.


Great update. Zero issues.

The new update updated without issue. I followed the instructions and now I’m left with a much more pleasing application with way more functions. Now it’s an all in one bank application that allows me to budget, analyze my debts, link other non chartway accounts and more. I have had no problems with the update, in fact, it fixed my issue from the previous application which wouldn’t allow me to access my Chartway CC. I’m pleased. Recent reviews should just be patient. The application works very well.


Great Basic App

This app is ok. It does the basic things I'd want from a banking app, like checking my balances and transferring money between accounts. Mobile Che deposits are a major plus, as well.
Where it falls short is in the credit card and bill payment options. There is no way to make a credit card or loan payment from the app and you can't check your credit card history without going to the mobile site. You can't even see a statement or bill from the app, and that's pretty basic with most other banking apps these days.
TBH, I expected more.

Developer Response

While we are researching possibilities to enhance your credit card experience, all members can make payments to their loans within the online banking app. Please contact at 1-800-678-8765 so we can walk through the process together. We look forward to hearing from you and appreciate the feedback.


Chartway Federal Credit Union
41.1 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
© Chartway Federal Credit Union


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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