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Chicago Works 311 - Report Potholes, Graffiti and other Non-Emergency Issues to your City

By 2pensmedia Inc.

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Welcome to the Chicago Works iPhone app. This application will allow you to make service requests to 311 and track issues as they are addressed. Simply put, you can watch your tax-dollars work for you. Chicago Works is a mobile application developed by 2pensmedia and Ald. Ameya Pawar. The first version of the app came out while Ameya ran for alderman. Chicago Works was the first service request app developed in Chicago. After the election, 2pensmedia and Ameya worked with the Mayor’s office and fellow alderman to develop a more robust app that plugs into the Open311 framework.

"Very helpful - Helped me track down the correct path for service request follow-ups and gave me a good overview potential help areas within City departments. 2pens also was quick to respond to a technical question." - Kevin Black

"Finally someone who took the initiative to create a system to submit requests right from my phone. Simple yet very nice looking interface. Great work!!" - Dimitri

By saving your info in the Citizen Information page you agree to Chicago Works Privacy Policy.

Contact us at for support or to leave us feedback.

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What's New in Version 3.0.1

- Updated for iOS 9
- Minor bug fixes and improvements

What's New in 3.0:

- Complete offline application - Capability to save your report when no internet connection is available
- Complete upgrade of logic from previous application
- iPhone 6/6+ optimized
- Upgraded SDK to iOS 8
- Optimized performance

We thank you for your continued support!

If you experience any issues or to leave us feedback email us at

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iPhone Screenshot

iPhone Screenshot 1
iPhone Screenshot 2

Customer Reviews

Chicago Works doesn't work

I was excited to use this app to report potholes on my block, but the app doesn't even work. 2 of the questions I was given were asked twice, and app would only let the answer stay in one of them, resulting in me not being able to submit anything because the app said it was required that I answer that question 😐

Chicago Doesn't Work App

This app used to be great. Now I keep getting 404 errors and have to reinstall to get then to go away. I asked for support but they told me to call 311 instead.

Chicago Works 311 - Report Potholes, Graffiti and other Non-Emergency Issues to your City
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  • Free
  • Category: Utilities
  • Updated:
  • Version: 3.0.1
  • Size: 2.3 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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