Welcome to the Chick-fil-A® app. Earn points, redeem available rewards of your choice and reach new tiers with increasing benefits.
1. Mobile ordering – Place your order through your phone, choose your preferred pick-up method, and let us know when you arrive.
2. Earn points – Earn points with every purchase by scanning your QR code, paying with Chick-fil-A One™, or placing mobile orders at Chick-fil-A.
3. Redeem rewards – Use your points to redeem available food rewards of your choice.
4. Customized menu – We’ll remember what you like and – even better – how you like it.
Note on Location Services: Continued use of GPS running in the background can dramatically decrease battery life. We ask permission to use GPS only to support local offers and promotions, the restaurant location finder, and mobile ordering check-in.
- Support for iOS 12!
- Fixed an issue that occasionally caused calories to display incorrectly
- Restaurants will now correctly show as open or closed based on the restaurant's time zone
- Fixed an issue that was causing some users trouble when trying to add a reward to their mobile order
Ratings and Reviews
The sandwich(es) that got away
We love this place and will still go back. I've tried to order through the mobile app the last few times and when I get to the parking lot, the app just goes into this deep dark Abyss and after about 5 minutes, it gives me an error pop-up and there's technical difficulties. When I place an order through the app it is normally a $50-$60 order, so I would consider it a large order. The last 3 times (including last night) I have found that they forgot to put a sandwich in the bag that was included on the receipt. Since the order was quite large, instead of taking out all of the bags out of the big bag that everything is in, I tend to be a little trusting that everything is correct. This has happened the last 3 times, which is making me a little weary to place larger orders. I place them
Through the app because there are 6 people with different tastes and it is suppose to be convenient....however if the app doesn't work when I pull into the parking lot and if they keep forgetting food that was ordered, then I will either go inside to order and have them check my stuff with 25 other people waiting behind me. I didn't call to complain, because for one...that is not me...and second ... I'm not driving back just to get the missing sandwich. I luckily order soup because it's normally me that goes without the sandwich so at least I have the soup. Hopefully this is not a trend. That will make me sad because we really do live this place.
Overall, very convenient!
This app has been a fantastic solution to the long lines that seem to always be at our Chick Fil A (I live in a small Texas college town, and Chick Fil A is everyone's go to spot). And I don't mean to say the long lines are terrible, because the workers are lightning fast when it comes to taking care of everyone, but it's nice when I'm in a rush or on my way to somewhere, and I need a quick meal, all I have to do is click on my favorite meal (which the app has saved), walk in, wait a minute or two, and walk out with freshly made food without having to wait in a line or swipe a card. It's even faster than their drive thru!
The only reason I gave it 4 stars instead of 5 is because it times out and glitches a bit when handling a large order. We had an internship meeting and took everyone's order (about 8 people total), and when I was entering it into the app, after only a few orders had been placed, it would shut down, and I'd have to start all over again. After a couple times of it happening, I finally learned to go back and forth between placing the order and looking at the total in the app to make sure it was staying updated, so when the app would close out, my order would be saved and I could continue putting it in. It ended up being a bit of a hassle, and took more time than it should, but I still think overall, this app is a great and helpful tool.
I think if that small issue were to be fixed, this app would be top notch!
Needs a few more user friendly features.
Overall the app has been great. But it could use a couple improvements. The ability to select “Dine-in” when placing a mobile order would be handy. When trying to wrangle small kiddos solo, ordering through the app is much more convenient than waiting in line, especially with little ones in tow. I know I can put it in the special instructions, but the character limit is very small, and sometimes that part is overlooked.
The ability to delete from the recently ordered menu would be super handy. It seems like some of the items I order frequently don’t always show at the top, and I have to scroll for awhile to find it, which kind of defeats the purpose of the recent orders option.
Also, if there is a way to complete receipt surveys within the app, the ones you receive when you order in person, or the ability to have that reward added to your account, thus showing up in the rewards section of the app, would make things easier. Right now I have to scan my email for the freebie, then go back to the app to scan my account. It’s just one extra step that could be eliminated with an option to login to your account at the beginning of the survey, or even at the end. I am glad surveys are periodically offered through the app when placing mobile orders. And those show up in the rewards section.
- Chick-fil-A, Inc.
- 73 MB
- Food & Drink
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2016 CFA Properties, Inc.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.