With Family Health Virtual Visit, you're just one click away from a healthier family. Virtual Visit makes it more convenient to see a health care provider. Simply select a provider and connect to have an online, face-to-face appointment using your phone or tablet.

Virtual Visit can be used to address a range of common conditions such as:
- cough
- respiratory infection
- cold, sinus infection
- fever
- flu
- headache
- GI
- strep throat
- pink eye

During your consultation, a Virtual Visit health care provider will decide if a diagnosis is possible and if prescribed medication is necessary.

Insurance is accepted. Our physicians are U.S. trained and board certified. Virtual Visit is a private, secure, HIPAA-compliant tool that allows you to safely and confidentially consult with a health care provider virtually.

If you have a medical emergency, call 911. Virtual Visit is not for serious or life threatening conditions.

If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

What's New

Version 11.0.003

We continue to improve the patient experience with these new features:
• We have enhanced the service browsing experience to make finding services easier
• We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits
• You can now start a visit straight from the text message appointment reminder
• Patients using the consumer mobile app will now be able to change their password via My Account

Ratings and Reviews

5.0 out of 5
21 Ratings
21 Ratings


I just finished my appointment with a physician and I can’t rave enough about this!!! It’s 6am on a Saturday and I don’t have to leave the comfort of my bed during a time when I feel extremely achy and sick. 100% recommend!!!! Actually getting to speak with a real person was pretty great!

Lc Chanel

Awesome App and Prompt Service

My experience was great, signed in with my insurance and it gave me price of visit before care. Very prompt service with Physician and they were very patient. I will use this app again!


Greatest App Ever!

Omg! This is seriously the greatest invention ever! Never have to go to the doctor for a stupid problem ever again! Soooo easy to use and so awesome! Love it!


Children's Medical Center of Dallas
156.4 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
©Copyright 2016 © American Well. All Rights Reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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