Easily check real-time train schedules and availability online. Quickly book tickets, with as little as 1 hour to spare before departure. Collect tickets by presenting our e-vouchers. Fast and safe ticket delivery service. Freely select your favorite seat on high speed trains. Check station maps and layouts to navigate. Pay without credit card fees or any hidden charges. Receive in-app notification about your booking status. Over 90% positive reviews.
China Train Booking app, launched by chinahighlights.com - one of the best tour companies internationally, maintains a top ticketing service reputation. Our 1-to-1 customer service answers your every question in no time, and provides useful suggestions based on your situation. From hundreds of traveler reviews, we have received over 90% five-star ratings. Our repeat customers account for over 60% of bookings.
What to expect with the app:
● Search real time train schedules and ticket availability online.
● Quickly book tickets, with as little as 1 hour to spare before departure.
● Alternatives are provided to help you adjust your travel plan.
● Freely choose your favorite seat, e.g. window seat or aisle seat.
● Simply collect tickets by presenting our e-voucher.
● Fast and safe ticket delivery to your doorstep in China.
● Cancel ticket up to 24h before departure.
● Payment is protected by PayPal, international credit cards security, WeChat, or Alipay.
● No credit card fees or any hidden charges.
● Get help with transfers, station layouts, maps etc, by reading in-app instructions.
● Receive in-app notification about your booking status.
● 1-to-1 customer service helps you deal with any emergency through WeChat, hotline, and email.
What our users say about us:
“Travelling for the first time to China, I wasn’t sure how to book the train tickets. This app has made the whole process so easy! It’s very easy to use, the staff is very helpful and responded quickly! If trains aren’t available, they offer alternatives straight away. The staff also provides lots of general advice and translated notes in English and Chinese. The service provided by the app and staff is superb! Highly recommended! ”
- Thomas83H from Britain
“Not only did they notify me of train cancellations due to typhoons, they also rebooked for next day by grabbing last two tickets. Communication is perfect and fast. Thank you. You make buying tickets so easy.”
- Eyepiktureu from US.
“Beijing - Xi’an - Chongqing - Yichang - Shiyan - Wuhan - Shanghai - Beijing. All through the China Train Booking app. They are amazing! Costumer support is the best I have ever received. They answer in no time at all on email and if you download wechat it goes even faster and smoother. Don’t plan you train travels in China anywhere else since they well do anything to make your journey piece of cake. They will also make sure your train tickets are delivered at your accommodations so you will not have to do anything yourself other than take a taxi to the station and board the train. Perfect!”
- MadsHoffmannH from Denmark
“Amazing and incredible service, it helped you in EVERYTHING, tickets, seating, gives you directions, examples, Etc. The staff is very kind and always has an eye on you, which is very important in a country where do not understand a word!!!! Thank you for all your help, a 5 star service.!!! Keep on doing it!!!”
- Maniac300769 from Mexico
We are constantly improving our app to make your booking process and train journey smoothly. This time, we have fixed some bugs according to our users’ feedback and brought some new experiences:
1.Get your bullet train tickets between mainland China and HK with a better booking process.
2.Add some new payment channels.
3.Add/update some new train station guides to help you use your departure/arrival station more efficiently.
Thank you for all your valuable feedback sent to us the previous version, and we look forward to receiving your suggestion again.
Ratings and Reviews
Fast, Friendly & Fantastic
I tried buying my train tickets on another app, but the app made me wait until 3 days prior to my trip to make the purchase. Because of my travel schedule, I couldn’t wait that long. I decided to try this app, and I’m so glad. I was able to order them immediately. I could communicate directly with them on WeChat, and they had my tickets issued within 4 hours. Then they delivered them to me by courier 2500km away within 2 days!!! They followed up with me too. This service costs a little more, but is well worth it! I will definitely be using this app again!!! And I appreciate the excellent customer service that was provided!
Buggy app, fraud service- paid for tickets that were not booked, no refund!
Bookings are made incorrectly, app is buggy (calendar displays incorrectly, seats available display doesn’t work well, other pieces of information display incorrectly or not at all). When needed, service can’t be reached. Due to all of these issues, I have had business trips derailed and now just buy tickets in advance at a ticket window as the bugs/mistakes/crap service with this app isn’t worth it. Had used in the past, will no longer use. *Update- new experience- I’ve just once again tried to use this app to book a trip after my prior negative experience. When I arrived at the station to pick up my ticket, there was no booking. And I have not yet been refunded the cost of the ticket and the service fee. TOTAL FRAUD!
Developer Response ,
We truly regret for bringing you such an inconvenience. Also we appreciate your feedback. Your booking was refunded already. We hope you can double check with your payment account. When you meet any problem with your train tickets, we are always on-hand to help. So don't hesitate to contact us in the first place whenever you need. We sincerely wish your continued support. Any feedback is always welcome.
Professional, Responsive and Reliable
I was very nervous about booking train tickets in China but everything worked out perfectly! Our tickets were purchased and waiting for us when we checked in at the hotel. On the morning of our trip Ricco came to our hotel and accompanied us throughout the boarding process. At our destination Lily met us and took us to our hotel in Xi’an. Lily didn’t leave us until we were all checked in. She even gave us her number in case we needed help with translation later. I highly recommend using this service!
Developer Response ,
We sincerely appreciate for your valuable feedback. It’s our great honor that we helped you a little bit in train travel in China. You are always welcome to send us your idea if you have any suggestion about our app. We wish to provide more first-class service for your next trip.
- China International Travel Service Guilin Co., Ltd.
- 71.3 MB
- Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
- English, French, German, Italian, Japanese, Russian, Spanish
- Age Rating
- You must be at least 17 years old to download this app.
- Unrestricted Web Access
- © China Highlights International Travel Service Co., Ltd
With Family Sharing set up, up to six family members can use this app.