Is it time for Chipotle? Skip the line and pick up like a boss or sit back while we deliver. With easy ordering and Apple Pay, go from craving to enjoying food that’s made with real ingredients faster than ever.
- Order for Pickup or Delivery.
- Pay with Apple Pay.
- Swipe to customize your burrito, bowl, salad, or tacos to perfection.
- Quickly reorder your saved favorite and recent meals.
- Save favorite Chipotle restaurants and delivery addresses.
- Use and save offers for the hook up at checkout.
Whoops—it seems we left out the extra tortillas option in our last release. You can now (again) order a tortilla on the side with your bowl or salad, or double-wrap your burrito.
Ratings and Reviews
GPS Auto-Select Nightmare
Placed an order for dinner on my way home from work. I used the “reorder your last” option, stupidly thinking the app would reorder from the same store as well. Turns out the app uses your GPS to automatically select the restaurant that’s nearest to you AT THE EXACT MOMENT of placing your order. Didn’t notice until I arrived at the Chipotle near my house, 30 minutes from where I work, wondering where my order was. Turns out it was waiting for me 30 minutes in the opposite direction. Drove to the restaurant that actually received my order and finally picked up my food. Drove back home (all of this in rush hour traffic) and opened the bag. It was the wrong order. The receipt was correct, but the food they gave me was wrong. Instead of chicken I got pork, instead of black beans I got pinto, there was no lettuce, and the guacamole was brown. Called the restaurant to speak with the manager and ask him to refund the incorrect order. He refused because their policy requires you to come to the restaurant and speak with them in person. I wasn’t about to drive up there a second time in rush hour traffic, so there goes 10 bucks. Not paying attention to the GPS was my mistake, but I know I’m not the only customer who’s had trouble with it. That combined with the restaurant’s refusal to refund my card for their mistake was the final straw for me. What a terrible experience.
Took me 20 min to complete an order
It took 20 minutes of fighting this app just to complete an order. I was starving and couldn’t find my wallet. I decided to try the Chipotle app because I love chipotle and could pay without my physical card. Downloaded the app, made an account, and went to make my first order. First, it wouldn’t add the order to my bag. After what seemed like 50 attempts, finally it got added to my bag, but the bag wouldn’t show up. It would load and load and load, and then tell me “I’m sorry, something went wrong, please try again later”. After 50 more attempts at trying to get the stupid bag to load, it finally did, but with four orders of the same meal. Tried to remove the other three, it wouldn’t, screen would crash again and tell me “I’m sorry, something went wrong, try again later”. 50 more times and FINALLY I put through a SINGLE order. Started at 11 o’clock, order went through at exactly 11:20. It should not take me 20 minutes to complete one order. This app should not be crashing multiple times because it can’t handle ONE ORDER. I really do not like downloading products that don’t work. I’m going to keep this app around because I may need it in a pinch like today, but I really hope I don’t come across this sort of crap again.
Remove GPS Auto-Selector and up-swipe
I’ve been ordering through Chipotle’s website for almost a year now and immediately downloaded the app once it was available. My primary issue is that this app seems to auto-select a location based on GPS, which is something that I can clearly correct, but if I’m hitting “reorder” and I’ve ordered from the same exact location 50 times, I’m not expecting that a different location was auto-selected because I happened to be closer to it when I was in the car placing my order. This has only led to one awkward mix-up where I showed up at my usual restaurant only to be turned away, but it seems like an added inconvenience since you aren’t alerted when a different location is selected
My newest issue stems from the poor “swipe up” feature that is required when you want to complete an order. If your store isn’t accepting online orders, you just keep trying to swipe and it never fully swipes, the screen just flies back down. I have to manually go to the store selection to see in a new view that the store itself isn’t accepting online orders, but chipotle still allows me to perform all of the regular functions of placing an order with that restaurant selected for some reason.
- Chipotle Mexican Grill
- 121.2 MB
- Food & Drink
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2014, 2017 Chipotle Mexican Grill
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