Like a tiny Chipotle that lives in your phone, our app lets you order real, delicious food for pickup or delivery & earn points toward FREE Chipotle with Chipotle Rewards.
•About Chipotle Rewards•
Earn points automatically for app and online orders, including delivery (Points may take 24-48 hours to appear)
For in-person orders, use the app to scan for points and redeem Rewards
Use your receipt to submit a simple Points Request if you forget to scan
Get rewarded faster with Bonuses (like extra point days)
Oh, and let’s just say… we won’t forget you on your birthday
Order for pickup and breeze past the line with our new pickup shelves
Or, get your order straight to your door with delivery
Check out What’s New for exclusives like our new online-only Lifestyle Bowls
Get your faves faster with saved meals and recent orders
Go crazy with the ‘extra’ ‘light’ and ‘on-the-side’s using in-app customization
Pay your way with Apple Pay
Save your go-to Chipotle locations and delivery addresses
In a word: Rewards. In more words: the deliciously-rewarding, points-for-eating-Chipotle experience you’ve been dreaming of (and asking for). That’s right, we finally did it. And now, our real food becomes real free, real fast. Earn points automatically for app orders, or by tapping the scan button and scanning your Rewards code before you pay in person. Oh yeah, and enrolling is easy. Just create a Chipotle account or tap JOIN NOW in the app if you’ve already got one. Next stop, Rewards.
Ratings and Reviews
This is just negligence on Chipotle's part.
I have ordered through your app 4 times since delivery became an option. Each time something was left out of my order. I have contacted the store that made the food each time this has happened. Each time they have claimed to be out of a certain item, I have asked why they didn't call me to ask if the substitutions they made were okay (some have not been because I have dietary restrictions). None of the employees I've spoken to, including shift managers and even the GM have been unable to explain why they are chronically out of items, why they leave items out of orders even when they are not out of stock, and why the employees in charge of making my order are incapable of calling me to make sure the substitutions they have to make are okay. The store I'm referring to is a Restauranteur store in Ellisville, MO. Having worked for an RT store myself, I know the standards they are supposed to be held to. The constant problems with making orders correctly and management's inability to supervise the store in a way that prevents constantly running out of food are not acceptable and are definitely not being addressed, as no improvements have been made for delivery customers. Feedback to the store has fallen on deaf ears. As such, I will no longer be a patron of this store, possibly of chipotle as a whole.
Continued Gift Card Issues
The app just doesn’t seem to want you to use gift cards. There has been a problem for weeks of it not showing any gift card balance, which support told me was going to be fixed. Still not fixed. The bigger issue for me is that I can’t load multiple gift cards. I LOVE Chipotle, so family and friends often give me gift cards for birthdays or Christmas. But when I have a $5 balance on a card thru the app (when it was actually working!), I can’t load another gift card to get it high enough to actually make the purchase, and there is no ability to split the payment between the gift card balance and credit card. The “response” to this is to use the small gift card balance toward a purchase in store...which makes the app pretty pointless! If I can only make 50% of the orders I would like to via the app, and the app itself is apparently unreliable, what is the point of the app? It is not a tall task to add the capability to load multiple gift cards or split the payment between a gift card and credit card (in fact I think the early versions of the app HAD that ability), so why is this still not a thing? I will eat Chipotle either way, but the point of the app is the convenience, and I find the continued neglect of the payment portion of the app supremely disappointing.
the app itself is pretty cool but chipotle do better.
we ordered off of this app only to realize 30
Minutes later our order had been canceled... no notification or explanation as to why. I had to click on the “where is my food?” Option to see (since it hadn’t came even past the estimated time!) where it was at. When we investigated further we saw that the app had charged the money anyway?!? Like what? If the order was canceled, refund the money. We then called up the chipotle we ordered from and they told us, a door dash employee had came to pick up the order but the chipotle location said they didn’t receive it...🤔hmm. How could that be, if the door dash employee received it & went to that chipotle to pick it up... how could they not have received it? If Chipotle is the one billing us.. how could they not have received it? come to find out they did have it in their system. They were just lazy and didn’t want to take the time to search for our order or make it. We ourselves had to leave the house to pick up the food/ get out money back. all in all Chipotle make sure your employees don’t try to scam people and act as if it’s all door dashes fault when in reality, they are at fault. Period.
- Chipotle Mexican Grill
- 195.3 MB
- Food & Drink
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2014, 2017 Chipotle Mexican Grill
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.