The Cigna Envoy® Mobile App is designed for Cigna Global Health Benefits® customers. Features available are based on the coverage you have with Cigna Global Health Benefits. If your ID card displays myCigna.com, please download the myCigna application to access your account.
You’re mobile. So are we. Manage your health benefits and submit claims from anywhere with a few taps and the Cigna Envoy Mobile App.
The Cigna Envoy Mobile App gives you fast, easy access to your family’s important health information while on the go. From your mobile device, you can:
• Submit claims and review and check the status of pending claims
• View and Print ID cards for the entire family
• Find health care professionals and facilities
• Message Cigna with questions or concerns
Updated compliance mandates
Ratings and Reviews
FRUSTRATING AND CLUNKY: NEEDS A LOT OF WORK
In-app photo function for document upload doesnt work with iPhone XR. Have to select photo from files. Make sure you already took those photos because if you swich to camera (or any other app) to take a photo to upload from files, the Cigna app logs you out almost immediately, dumps all the entered data in your claim, but then saves the now empty claim as "unfinished".
Cant seem to upload more than one document. A second document (and I tried various different formats sizes and documents) is unable to be uploaded.
There doesn't seem to be any way to enter ckaim amount- I guess they get that from document upload- but my bill was in HKG dollars, and I selectedI wanted reimbursement in US dollars. I wonder how that will work.
From the get go, I think this app will make my life easier to a certain extent. However, I always have troubles logging in. It says that my log in combination is incorrect no matter how much I tried. I checked the member ID and password and I was all correct, but the app didn’t log me in. So for that, 1 star from me because I can’t even open the app. I’d appreciate it if your IT department can help me and I’d consider my review.
It’s a very useful App. But still needed lots of improvement. Always issues with logging in and the layout very basic. I think a big company like Cigna can do better than this. Waiting for some great improvement to their App with actual fix of the issues
- Connecticut General Life Insurance Company
- 43.4 MB
- Health & Fitness
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
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With Family Sharing set up, up to six family members can use this app.