Bank on‐the‐go with Citadel Mobile Banking! Citadel Mobile Banking is free and secure.
With Citadel Mobile Banking you can do the following:
- Check your account balances and history
- Transfer funds
- Make Deposits
- Pay bills
- Receive alerts and secure messages
- Locate the closest branch office or ATM
- Keep up to date with recent news and rates
© Citadel 2012. Federally insured by NCUA. Equal Housing Lender.
Introducing Citadel Card Control (Available April 22, 2019)
Citadel Card Control provides you the ability to take control of your card spending. Features include:
-Turn your card on/off if your card is lost, to prevent fraudulent activity
-Location-Based Alerts and Controls
-Real-time transaction alerts
-Establish spending limits and get alerted when transactions are above the amounts you set
Ratings and Reviews
Long Time Citadel Member.... Excellent
I worked at AEFCU, before it changed to Citadel (20+ Years ago). I’ve gone through every step of their online banking and then later on mobile. I’ve never had any major issues that weren’t resolved shortly later with updates.
Since the start of their mobile apps: regular bug/issue updates and many updates to improve the user experience. As a family, we bank with another C.U., but I’ve held on to my Citadel Accts, for my private accts.
I only rate apps that are extremely impressive. That being said, this is either my 1st or 2nd review that I went any further than rating the ***** stars. If your on the fence, give this one a try.
This app is awful to be honest. And maybe its not the app so much as Citadel's system in general. You cant make payments by credit/debit card through the app, like almost any other app. Money has to be transferred from your bank account, to a Citadel account, which you'll then use to pay off your other Citadel account... Just a pointless way for Citadel to tie up your money. Furthermore, when I finally was able to make my payment by credit card, my account number came up invalid. I eventually figured out the issue, through Google searches, but beforehand I called Citadel customer service to fix the issue and the representative was extremely unhelpful and couldn't verify my account number with me, despite all of the information I was able to give her because apparently without your account number first, no further information can be accessed. Yeah, Citadel's kinda trash.
Slow when Face ID
I have been a member of Citadel FCU for almost 20 years. I have absolutely no problems with thier services what so ever. This application on the other hand is annoying. I have a XS Max and use the Face ID with most of my financial services. I literally have no issues with the other apps. This one will acknowledge Face ID, but then take a very long time to load my accounts or it goes to the loading screen and never loads my accounts. This is very annoying. There have been times when I close it and then open it two or times before it finally loads my account. Citadel please fix this and bring it up to the standard your institution has established through out your other services.
- Citadel Federal Credit Union
- 40.5 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- © 2014 Citadel Federal Credit Union
With Family Sharing set up, up to six family members can use this app.