With the Citizens Alliance Bank Mobile Banking App, you can safely and securely access your accounts anytime, anywhere. Our mobile app is FREE and allows you to:
- Pay Bills or Pay Your Friends!
- Deposit Checks
- View Your Account Balances
- View Recent Transactions & Check Images
- Transfer Funds
- Locate a Branch or an ATM

Security is our priority. Citizens Alliance Bank will NEVER ask for sensitive personal information by unsolicited e-mail, phone calls or text messages.

What’s New

Version 6.0.2

- General Updates
- UI Enhancements

Ratings and Reviews

2.9 out of 5
9 Ratings
9 Ratings
Bryansbbg ,

I can't login

When I downloaded the app I understood that it needed a change of the account login information. And I have been using this app for awhile. But I can't login anymore. I had reset my password to my whole account lately so I had thought that I could now login on the app.. but apparently it still says that the account is locked and to contact my financial institution. I can login on the website with the new password just fine. So the app should have let me in as well...

Developer Response ,

Bryansbbg, we regret to hear you aren’t able to sign in. Since the app is new and different, you will be required to create a separate username and password. If you are still experiencing issues after you have created a separate username and password, please contact us directly or email us with the closest branch location so that we can serve you better in the future.

hughmungouswot ,

Broken since last update

“Account is locked” message after update. Called the bank and I was told to re-register. I have done this multiple times. It still says my account is locked. I can log into the website just fine. Looks like I’m stuck having to find a computer any time I need to check my balances.

D.Mattle ,

Can't even log in.

I've used this app for a long time. It's always been a little buggy, but with the new version I can't even log in anymore. Between this app, and the removal of online banking from the mobile website I'm unable to monitor my account. Big problem. I'm considering switching banks because of this.

Developer Response ,

D.Mattle, we are sorry to hear that you are having issues. The new Mobile Banking App requires a new username that is different than your previous username. Please use the “Set up New User” feature. We are committed to you having a positive experience. If you still have issues after setting up a new username, please contact your local branch. Thanks!


Citizens Alliance Bank
43 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, Spanish
Age Rating
Rated 4+
© Copyright @2018 Citizens Alliance Bank. All Rights Reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

You May Also Like