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The Citizens Bank FREE Mobile Banking app allows you to check available balances and activity, transfer funds, pay bills, manage your billers, Send Money with Zelle, deposit checks, and locate ATMs and branches – all on your schedule, at your convenience. 

The Citizens Bank Mobile Banking app is available to all Citizens Bank Online Banking customers. Accessing the app is easy – simply use the same Online User ID and Password you have established for Citizens Bank Online Banking. 


Access the bank accounts you manage at Citizens Bank Online Banking

View account balances 

See recent activity 

Pay Bills
Send Money with Zelle®

Transfer money between accounts 

Deposit checks

Quickly see selected balances without logging in with Fast Balance

Receive account alerts 


Our Citizens Bank Online Guarantee® protects you from fraud with 100% Online and Mobile Fraud protection. The technical security measures Citizens Bank employs--including state-of-the-art encryption technology, firewalls and secure logon--protect your accounts from unauthorized users. Just like most major credit cards, you are protected 100% against unauthorized online and mobile transactions, visit to learn more. 

We are committed to protecting the privacy of your financial information. See our online Privacy Policy on our web site at 


Get help when you need it - Find ATMs and branches near your current location or search by city, state or zip code with our built in branch locator. Contact Customer Service 24/7 with our click to call right from your iPhone.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2018 Citizens Financial Group, Inc. All rights reserved.
Citizens Bank is a brand name of Citizens Bank, N.A. and Citizens Bank of Pennsylvania.
Member FDIC


Versión 6.4

Citizens Bank Mobile Banking iPhone App version 6.4 includes the following updates:

• Login using Face ID™ on iPhone X devices with iOS 11.0 and above.
• Mobile Deposit check capture optimized on iPhone X devices

Note: Face ID™ and passcode must be set up on your device in order to utilize Face ID™ within the Citizens Mobile Banking App.

Valoraciones y reseñas

3 de 5

1.3K valoraciones

1.3K valoraciones

Changing Banks

Rae. J

Attempting to login in is a hassle, I'm being told my pin is incorrect when I can 100% assure you that it's not.
The bank sent a new card to my address without my consent. Note I have not lost my card , reported it stolen or anything . So after 3 years I was issued a new card. The reason I knew I was issued a new card is because my old one stoped working for my transactions.
So now I call my bank, to find out my new card was delivered over a month ago to an address i was no longer living at, the next part is the best part, after telling them I no longer live there and that they issued a new card without my knowing, they ask if I want rush delivery on the next card sent to me.
What a joke of a bank.
I've never left a review for anything , but Citizens bank you earned this one, thanks for the terrible experience.

No constant verification on debit card transactions


I’ve only been a customer for a few months but I am already a fan. I use my debit card heavily and the main reason I switched from chase and US Bank was I got tired of constantly having to verify my transactions. Yes I used my card at a gas station yes I ordered something through PayPal. If you’ve ever had to constantly deal with these annoying instances you get sick and tired of it quickly. At citizens I haven’t had any issues. Love not being embarrassed when my card would be declined at the other banks and I’d have to call and verify.

The Application is good


I have had Citizens Bank for over 10 years. Yes I have some issues, but they were taken care of in a quick manner. The person who had his/her card ship to an old address, it isn’t the banks fault they sent you a new card if you didn’t tell them that you moved. Also this review is for the application not the bank itself. I have had no problems logging into my account. Yes sometimes it is slow, and it is probably due to the servers. But it is easy to look at my accounts make transfers and deposit money.


Citizens Bank, N.A.
121.7 MB
Requiere iOS 9.0 o posterior. Compatible con iPhone, iPad y iPod touch.
Español, Francés, Inglés
Clasificación 4+
© 2018 Citizens Financial Group, Inc. All Rights Reserved


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    Hasta seis miembros de una familia podrán usar esta app mientras la función Compartir en familia esté activada.

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