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Citizens Bank Mobile Banking

By Citizens Bank, N.A.

This app is only available on the App Store for iOS devices.



The Citizens Bank FREE Mobile Banking app allows you to check available balances and activity, transfer funds, pay bills and people, deposit checks, and locate ATMs and branches – all on your schedule, at your convenience.

The Citizens Bank Mobile Banking app is available to all Citizens Bank Online Banking customers. Accessing the app is easy – simply use the same Online User ID and Password you have established for Citizens Bank Online.

Access the bank accounts you manage at Citizens Bank Online Banking
View account balances
See recent activity
Pay bills and people
Transfer money between accounts
Deposit checks
Quickly see selected balances without logging in
Receive account alerts

Our Citizens Bank Online Guarantee® protects you from fraud with 100% Online Fraud protection. The technical security measures Citizens Bank employs--including state-of-the-art encryption technology, firewalls and secure logon--protect your accounts from unauthorized users. Just like most major credit cards, you are protected 100% against unauthorized online transactions, visit to learn more.

We are committed to protecting the privacy of your financial information. See our online Privacy Policy on our web site at

Get help when you need it - Find ATMs and branches near your current location or search by city, state or zip code with our built in branch locator. Contact Customer Service 24/7 with our click to call right from your iPhone.

What's New in Version 5.0

Citizens Bank Mobile Banking App version 5.0 includes the following updates:

• To simplify your banking experience across multiple devices, we’ve combined the Citizens Bank Mobile Banking app for iPhone and iPad into one enhanced mobile banking app! Now you can get access to the same menus and features – from both devices.

• Performance improvements and bug fixes.


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Customer Reviews

Changing Banks

Attempting to login in is a hassle, I'm being told my pin is incorrect when I can 100% assure you that it's not.
The bank sent a new card to my address without my consent. Note I have not lost my card , reported it stolen or anything . So after 3 years I was issued a new card. The reason I knew I was issued a new card is because my old one stoped working for my transactions.
So now I call my bank, to find out my new card was delivered over a month ago to an address i was no longer living at, the next part is the best part, after telling them I no longer live there and that they issued a new card without my knowing, they ask if I want rush delivery on the next card sent to me.
What a joke of a bank.
I've never left a review for anything , but Citizens bank you earned this one, thanks for the terrible experience.

Very Helpful

I have an iPhone 7 and log in with my fingerprint and never have trouble accessing my accounts. The ability to mobile deposit checks has saved me countless hours going to the bank. I think it's an excellent app that has saved me time and money.

Bill pay always unavailable

I use the app all the time for deposits and checking balances. I used to be able to pay bills too. But for the past few months every time I click on bill pay I get the same message. It's unavailable right now. It never works. Very frustrating as that was something I used a lot. Please fix this issue.

Citizens Bank Mobile Banking
View in iTunes
This app is designed for both iPhone and iPad
Offers Apple Watch App for iPhone
  • Free
  • Category: Finance
  • Updated:
  • Version: 5.0
  • Size: 125 MB
  • Apple Watch: Yes
  • Languages: English, French, Spanish
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
All Versions: