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Citizens Bank Mobile Banking

By Citizens Bank, N.A.

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The Citizens Bank FREE Mobile Banking app allows you to check available balances and activity, transfer funds, pay bills and people, deposit checks, and locate ATMs and branches – all on your schedule, at your convenience.

The Citizens Bank Mobile Banking app is available to all Citizens Bank Online Banking customers. Accessing the app is easy – simply use the same Online User ID and Password you have established for Citizens Bank Online.

Access the bank accounts you manage at Citizens Bank Online Banking
View account balances
See recent activity
Pay bills and people
Transfer money between accounts
Deposit checks
Quickly see selected balances without logging in
Receive account alerts

Our Citizens Bank Online Guarantee® protects you from fraud with 100% Online Fraud protection. The technical security measures Citizens Bank employs--including state-of-the-art encryption technology, firewalls and secure logon--protect your accounts from unauthorized users. Just like most major credit cards, you are protected 100% against unauthorized online transactions, visit to learn more .

We are committed to protecting the privacy of your financial information. See our online Privacy Policy on our web site at

Get help when you need it - Find ATMs and branches near your current location or search by city, state or zip code with our built in branch locator. Contact Customer Service 24/7 with our click to call right from your iPhone.

What's New in Version 3.10

Citizens Bank Mobile Banking App version 3.10 includes the following updates:

• View your Fast Balance® for eligible accounts on your Apple Watch and iOS Widget.
• Enhanced features for mobile deposit.

Note: Apple Watch is available for iOS versions 8.0 and higher. The widget is available for iOS version 8.2 and higher.

iPhone Screenshot

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Apple Watch

iPhone Screenshot 1

Customer Reviews

Needs improvement

This app is adequate for what it is supposed to do. It is great for checking balances, transfers, and check deposit by camera. With this update my app lost its compatibility with Touch ID. It is very annoying to have to enter my password everytime. The Touch ID worked before but now it doesn't and there is no place to turn this on. The help document says to activate this in login settings but the only settings they have are for the fast balance and Apple Watch. I emailed support and they gave me the same directions. Do they not realize the settings portion of this app is missing everything? I also believe the app needs to be updated to support larger screens. It looks like a fisher price app for a kid on my iPhone 6 Plus.

App is good. Citizens responds to user input

I haven't rated this app under the "Citizens Bank" name since I had been using it with Charter One, but it works great. Whoever is in charge of the development seems to be taking input from user reviews. I had a few complaints in the past which were all resolved in the updates that followed. I really appreciate that they took it seriously. This app now offers real convenience and mobile banking. I don't know if all mobile banking issues have been addressed but every issue I raised has been. It's a joy to use. Thanks.


This app is seriously outdated. The last update gave me a fuzzy icon on the home screen. What? Bring this app into this era of iPhones please. It's scaled to fit an iPhone 4. The iPhone 7 is going to be here in less than a year. Get on this developers! The app looks terrible in the way it's scaled up. It looks fisher price. Get some ideas from the chase mobile app. It works fine but I hate using it because of how bad it looks on an iPhone 6. Please work on this. 5 stars when completed.

Citizens Bank Mobile Banking
View In iTunes
Offers Apple Watch App for iPhone
  • Free
  • Category: Finance
  • Updated:
  • Version: 3.10
  • Size: 23.6 MB
  • Apple Watch: Yes
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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