Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started.
HOW TO USE CITRIX Workspace app
1. Open Citrix Workspace app and tap on Get Started.
2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.
3. Enter your User Name and Password.
4. Select the applications you want to use.
5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.
6. For Deleting/Editing Account already added navigate to Settings and tap on the Store.
HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:
1. Open Citrix Workspace app and tap 'Settings' and then 'Support'.
2. Tap 'Request Help from Support'; This generates an email with log file.
3. Send the email to your company's IT support team.
1. In the App Store, go to Citrix Workspace
2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.
3. This launches the Citrix support forum where you can review reported issues OR
4. To report issues, tap the menu icon and create an account first.
Additional Bug Fixes
Ratings and Reviews
Generally functions well, but needs work
The basics are there, but there are quite a few rough edges. For example, it frequently forgets that my Apple Smart Keyboard is attached and in use (I have to invoke the keyboard drop-down from the top to make it notice). Similar story with my Citrix mouse (have to go to settings, toggle off/on the mouse support). It has a few funky modes (like the "simplified" version I never want coming up almost by default). It also needs a decent users' manual -- not the one for sysadmins, one for end users, that discusses the options and features (I discovered the two-finger tap by accident). I also wish it had an on-screen caps-lock indicator, and easy access to the escape key (to overcome two of the limitations of Apple's keyboard).
So, it's a pretty decent product, but if feels very unfinished.
Good app; Needs to be more touch-centric
Citrix Receiver is great and works admirably; however, there is one major thing that would make the application better. Not sure of the technical feasibility, though.
Here is the issue. Working on enterprise apps from a touch-centric device is not easy. Scrolling in Word docs, pdfs, or other applications is a challenge. Moving and resizing windows is also difficult. Editing documents is generally smooth, but has its pain points, too.
This may not be anything that Citrix can fix -- it may just be an artifact of navigating windows through a touch interface. Nevertheless, if there is some way to ease the burden of interfacing with a remote Windows machine, that would be a substantial and worthy improvement.
an abysmal experience on a mobile phone
Citrix Workspace acts no differently than Citrix receiver for our company’s uses. The app we require is useless on a smartphone, and only marginally navigable on a tablet. Access to highly important, time sensitive information takes WAY too long to navigate to. I have much better luck using a different VNC app into my office computer to access the required app within citrix.
The full screen view loses itself when a device is rotated and shrinks down to a postage stamp. If the full screen view returns, the same issue happens again upon rotation. Pinch to zoom is buggy, the VM lags like a 75mhz NEC running Win95, and good luck opening most attachments on iOS... Another place where a regular VNC app excels, as I can open attachments on my actual computer for viewing on my smartphone.
Trying to add data or attachments to our chosen app is not even possible on this mobile platform.
Developer Response ,
Sorry for the inconvenience caused, Could you provide us more details like Debug - log level 6 logs, Steps to reproduce the issue and the type of account you have added to email@example.com
- Citrix Systems, Inc.
- 53.5 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Simplified Chinese, Spanish, Swedish
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2018 Citrix Systems, Inc. All Rights Reserved.
With Family Sharing set up, up to six family members can use this app.