By City of Portland
This app is only available on the App Store for iOS devices.
PDX Reporter allows the public to directly interact with the city concerning problems or issues with publicly maintained infrastructure. It can be used to report and request service calls to city assets and infrastructure, including issues with parks, pot holes, traffic lights, street lights, storm drains, and graffiti. Additional city assets and service request types will be added over time.
To submit a report, select the type of issue, take a photo (or upload an existing one), locate the issue via GPS or interactive map and add any additional comments. The report is sent directly to the responsible bureau for resolution. Note: Some report types require that contact information be submitted with the report. This contact info is provided via a free account that you create on the City's official website www.portlandoregon.gov
Users who log in to PDX Reporter can also view issues they have previously submitted and check the status or resolution of the issues.
PDX Reporter is a small but important step in allowing residents to participate in expediting the City of Portland's awareness and resolution of various issues. PDX Reporter is available for free within the Apple iOS App Store.
What's New in Version 2.0.1
PDX Reporter v2.0.1
● Fixed iPhone 6 plus specific application crash
● Added link on Contact Info tab to assist with password resets
● Misc bug fixes and performance enhancements
Although this is a great initiative the app is outdated and misses important functionality. I've emailed the developers several times but so far nothing has changed. Among the problems:
- if you type up a description and then select a gps location, your text disappears and you can start all over again.
- the requirements of what needs to be included in the report in order for it to be accepted show up as a notification. After clicking ok you have to remember what the requirements were: they don't show up after that.
-it's not possible to attach multiple pictures to one report.
- It's not possible to review the details or pictures of past reports
- It's unclear if your details are automatically submitted along with your report. Since personal details are required you end up typing your name and phone number for each report.
- It's unclear if you need to click "aim at report location" when selecting your gps coordinates.
- there are differences in the different departments of the city of Portland that receive the reports. Some respond effectively while others don't seem to do anything.
Junky & clunky
It doesn't integrate with today's password managers or fingerprint authentication. 1Password is the most popular next to the built in fingerprint authentication.
Seems like an important feature to be ignorant of when asking people to report situations going on around the city.
Works exactly as advertised