Cleanfox - Mail & Spam Cleaner 4+

Works well (thus, the 5 stars). I do have two issues to mention on the UX side. (1) on the “reverse action” screen, there is not an ability to sort. This makes finding the mistake you made impossible. Items have no logic to how they are ordered - it’s not by alpha, it’s not by date and mailboxes are mixed. This should be an easy feature that would make this experience significantly better. As a result of this issue, I will either need to spend a lot of time finding my mistake, or we’ll now miss important messages from my kids’ school. (2) the contact us button required the mail app. Ideally, the user should be able to just copy the email and then go to whatever mail application they use. I would normally write support about the first issue. But, I don’t want to reinstall mail (I use the gmail app).

I have no idea how this app has so many “5 star” reviews. I spent a few hours filtering through all the newsletters and at the end my stats said it would delete 35k emails and get rid of over 1k newsletters. After 4-5 days nothing seemed to change in my inbox so I reached out to support to ask if I needed to do anything else with my gmail account to give the app access so it could clean my inbox, and I got a canned response from the FAQ that it may take several days…yes I read the FAQ before reaching out that’s why I waited to ask for help! So I followed up again asking if 5+ days is normal, and how can I tell that it’s working? Will there by filters in my gmail account? Again I got a canned response from the FAQ that said they can only clean newsletters…cool that wasn’t my question.

I turned off the foxintelligence settings but I still feel dumb for sharing so much info with this company. Also considering they can’t unsubscribe you, only send the emails to trash (I guess for people it actually worked for) it would be nice if you could download the list of companies that send you newsletters so you can go actually unsubscribe to them, otherwise they’ll just add you to new newsletters as they create new campaigns.

Great idea, really awful execution and even worse support. Don’t waste your time, don’t believe the 5 star reviews.

Works great overall but it’s missing an option to keep current emails but unsubscribe to the newsletter. The only options that I can see are: (1) delete all emails from a newsletter unsubscribe, (2) delete all emails from a newsletter and stay subscribed or (3) keep everything and stay subscribed.
If you choose a delete option, the app will delete EVERY email from that sender, even if you have some important ones in a folder that you want to save.
For example, I’ve made purchases from a company and have receipts saved in a folder but if I no longer want to receive the emails from that company and if I use CleanFox to unsubscribe, it’ll delete the important receipts that I have saved. Why not have an option to keep the saved emails you want to keep but unsubscribe from future emails?
Missing this feature renders the app pretty much useless to me since I still have to go in and manually unsubscribe from newsletters that I want to keep past emails from but don’t want anymore future emails.
I hope that makes sense. Looking forward to hopefully seeing that feature in the future.