Cleveland Clinic Express Care® Online offers 24/7 care from anywhere via your smartphone or tablet. During your virtual visit, a healthcare provider can offer a diagnosis, treatment, and medication if appropriate – no appointment needed.

How can Express Care Online benefit me?
• Connect in minutes to a healthcare provider – save time vs. an in-person visit
• Can be used by your entire family, ages 2 and up
• $49 or less per visit, with many insurance plans accepted
• All visits are secure and confidential.
• We treat many common conditions, including cough and cold, sinus infections, allergies, rash, and pink eye
• Many Cleveland Clinic providers also offer virtual follow-up visits to select patients

If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

What's New

Version 11.1.318

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.6 out of 5
499 Ratings
499 Ratings
cindee_v ,

Don’t waste ur time and money for back pain relief

It was easy to set up for my first time using. I had 4 people waiting in front of me for the same doctor, but it was surprisingly quicker than I would have expected. I am having lower back spasms couldn’t sleep at all last night and it’s a Sunday. I was going to go to express care but I really wanted to see a doctor for meds, not a nurse practitioner so I decided to try this. The doctor was great he did a thorough check over the phone and agreed with me that I am having lower back spasms. He prescribed me an anti-inflammatory. I asked about a muscle relaxer and he said he wanted to prescribe it, agrees that is what I need but said he was surprised he’s not allowed to prescribe that on line I would have to be seen in person for that. So I was very disappointed that an actual doctor was not able to treat me as a patient with the right medication. I tried the anti-inflamatories he prescribed and they did nothing. So now I will have to make an appointment to see a doctor to get what I really need. I wish they told me before I wasted $49+$20 for meds, that he is not able to prescribe “real medication” on line. This might be good for something else where u just need antibiotics or something. Don’t bother if u are having back pain.

PicassoOhio ,

Great option

This is a great option if you have a sore throat or sinus infection, something like that. You can see the doctor from the comfort of your own home… He even had me hold the camera up to my mouth so I could say awwww and he can look at my throat. The only thing I would comment on is that it gives you a choice of physicians and if the wait time is shorter with somebody else they come on and tell you that and ask if you want to switch to the other doctor. When I switch to the other doctor I had to put in all of my symptoms and information all over again so I’m not sure it was shorter I doing that. If you could switch to another doctor without having to input your information again, it would be helpful. Thanks for this great option. Much better than sitting in the waiting room forAn hour and a half with sick people all Around you

Nattyschnooks ,

For me, it works!!

This App is great!! I had my Rt. Shoulder replaced in Sept. - I live in Michigan, & it’s a 5 hour plus drive to get to the Clinic - but it’s worth it because the quality of care is superior - My Dr. likes to have Post-Op check ups starting at 2 weeks, then progressing out to 6-8-12 weeks - For us to travel that often, that far would be a hardship - Dr. Iannotti offered this “Virtual” option, & it’s fabulous!!! He can see me, observe my movements answer my questions - I can see his nurse, Jan, as well, & talk to her prior to the Dr. joining in - It’s a great option - It provides the comfort of seeing your Doctor, in “person”, without the stress & expense of a 2 day, overnight Road Trip! Natty B


The Cleveland Clinic Foundation
155.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Spanish
Age Rating
Rated 4+
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  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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