Cleveland Clinic Express Care® Online offers 24/7 care from anywhere via your smartphone or tablet. During your virtual visit, a healthcare provider can offer a diagnosis, treatment, and medication if appropriate – no appointment needed.

How can Express Care Online benefit me?
• Connect in minutes to a healthcare provider – save time vs. an in-person visit
• Can be used by your entire family, ages 2 and up
• $49 or less per visit, with many insurance plans accepted
• All visits are secure and confidential.
• We treat many common conditions, including cough and cold, sinus infections, allergies, rash, and pink eye
• Many Cleveland Clinic providers also offer virtual follow-up visits to select patients

If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

What’s New

Version 11.1.318

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.6 out of 5
504 Ratings
504 Ratings
Audor ,

Great Post Op Tool

Really love this app for post op range of motion check ups. 5 minute appointments versus driving and waiting is great if your schedule is demanding, or even if you just don’t want to waste time. Ultimately the app will only be as good as the service provided by your doctor but I’ll be asking all my doctors about setting this up for quick appointments.

Dhmaha13 ,


It was great...the setup information was incomplete. When we called we were told we had to have a dedicated email address for our daughter.

Pugs in Pink ,

Virtual visit

We are having a snowstorm in our city, so it was infinitely easier and safer to have a virtual visit with my doctor rather than drive two hours to see him. It was a great visit, had my questions answered, all while drinking a cup of coffee in my warm kitchen.


The Cleveland Clinic Foundation
155.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Spanish
Age Rating
Rated 4+
Cleveland Clinic © 1995- 2016. All Rights Reserved. ©2012-2016 American Well. All rights reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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