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Comments, Questions, or Feedback:

What's New

Version 4.2.4

Video fixed include faster load times; more reliable playback across different networks; and no more bugs in the player controls. The Phones category appears for all editions now, plus some stability improvements.

Ratings and Reviews

2.2 out of 5

695 Ratings

695 Ratings

Used to be great, not so much now...


First and foremost, CNET'S app has been my ONLY source of daily news for years now... After stopping use of Facebook years ago cnet became a place where I would socialize through commenting on articles in which I'd read. Nowadays it's frustrating to use the app for cnet. I haven't been able to comment on an article through the app for at least 6 months now (way before the newest major app update.) No longer being able to comment on articles has made me less active on CNET as a feel like a non participant now. To make matters worse I can't hardly get articles to load in a timely fashion, it's like I'm on dial up loading an article even when my same wifi or data connection can stream a movie in 4k with no lag in loading up or buffering while playing. I could maybe get past all of that and stick with cnet but then the major app update recently makes me want to delete the app altogether. No more saved articles (which was a highly used feature by me.) The UI is so bright white everywhere now and obnoxious to my eyes, loved the black and red of the old user interface. I've tried apples smart invert to make it less obnoxious but the app isn't compatible with that feature... The videos are hard to watch now too as they seem to stay in portrait mode. What happened to you cnet?! I'm not going to use a browser version, please bring back the cnet app I used to check 4 times a day at least and not the app that I might check once a day now.

Developer Response

Thank you for your thoughtful review - all your points are well taken. I'll do my best to answer them one by one.

1) Commenting - this is definitely high on roadmap. We did return the ability to view comments in 4.0, but we recognize that's only half the story. I won't offer any excuses here on why it's taking so long because it won't (and shouldn't) matter to you. But we definitely plan to add this functionality back early next year.

2) Performance - we've made several performance improvements in our last few updates to make articles load faster. Can you please take a look at our latest version, 4.1.3, and let me know if it's any better? If it's not, please let us know at so we can look into this for you ASAP.

3) Saved articles - I'm happy to let you know we've restored all your saved articles as well as added the ability to save new ones in our latest update, 4.1.3. Please update and let us know what you think!

4) Dark mode - you aren't alone in this request, it is on our roadmap. Not as high as commenting tho :)

5) Videos in portrait mode - there should be a fullscreen button that should auto-rotate video to landscape. Does that not happen? Please let us know if that isn't working for you.

Lastly and most importantly - thank you for your loyalty as we make the app better for you.

Don’t fix something that isn’t broken


For years I loved waking up in the morning and reading articles about amazing tech new that’s happening now. At times I found and saved interesting articles to read later or looked back at previous articles I read in the past to show a friends. Now these two amazing features saving and searching, not to mention looking up products on the go to see what your awesome staff has to say before I impulsively buy something in the store or online. Has taken it all away, Lol!! Why oh why did you try to fix something that works just fine? To be honest I have never wrote reviews on an app, mainly cuz it never really bothered me... until now! Please, please, please, change your app back it was one of my favorite things to do/ read in the morning with my cup of coffee!! And now I’m just frustrated, also because it took me 15 minuets to find the Apple bite article till finally I decided to go on my laptop and watch it! Enough said!!!

Developer Response

UPDATED REPLY: Thanks again for being such a passionate CNET fan. I wanted to update you as we've recently been working on some features that I think will make you happy! 1) Saving articles - In addition to restoring your saved articles, we've also recently added functionality that will allow you to save new ones! 2) Searching - per below, we definitely want you to be able to search for any product to research before buying. Please don't hesitate to email and let us know what searches aren't working for you so that we can fix it ASAP. 3) Apple Byte - Arguably most importantly, we've made it easier to watch your favorite video series like Apple Byte, right from the news section (it's right below the fold). Check out our latest release (4.2) and let us know what you think! ORIGINAL REPLY: Thanks for your candid feedback - all your points are well taken, and we're going to try to fix all of them for you! Firstly, regarding saved articles - I'm happy to let you know we've restored all your saved articles in 4.1.2, with the ability to add new bookmarks soon to come. Secondly, regarding search and looking up product reviews on the go - all of this functionality should be available in the "products" section - please let us know if this isn't working for you! Lastly, regarding video - while all videos (including Apple Byte) are available in the latest news section, we understand scrolling through this can be tedious, and we are actively working on making this better for you. In the meantime, thank you for your loyalty.

Refresh FAIL (still)


**update** a refresh for iOS 11 and the new iPhone leaves customers with a new interface that's officially become the reason to delete this app. After countless tries to get you to fix your app, you redesign it completely, removing the best features (like being able to just jump to videos and choosing the videos you want to watch) and leave a mess in its wake.

I was hoping to change my review to more stars but you have a brand new app with brand new bugs. So you're a news outlet that reports on tech and your very own server never seems to work. Update after update, we see broken slide shows, videos that don't load up, stories that just sit blank....and instead of getting something better, you've officially given me a reason to delete this garbage.

CBS Interactive had a CBS2/KCAL9 app for the Los Angeles market that was a complete failure. Is that why the CNET app is also such a waste of time?

Developer Response

UPDATED REPLY: Thanks again for being such a passionate CNET fan. I wanted to update you as we've recently been working on some features that I think will make you happy! We've made it easier to jump to and choose favorite video series to watch, right from the news section (it's right below the fold). Check out our latest release (4.2) and let us know what you think! ORIGINAL REPLY: Hi Quartermaster2000, thank you for your honest feedback. We're working hard to make the app better every day, and hearing from users like you helps us do that. Your feedback around video is well taken, and this is something we're actively looking at to improve for an upcoming update. Please stay tuned.

Regarding your other items - broken slideshows, videos that don't load, and stories that sit blank - this is certainly not the experience we intend to provide! Are you still seeing these issues on our latest update, 4.1.2? If so, please email so that we can address these issues ASAP.


CBS Mobile
79.9 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Spanish
Age Rating
Rated 9+ for the following:
Infrequent/Mild Cartoon or Fantasy Violence
Infrequent/Mild Mature/Suggestive Themes
© 2018 CBS Interactive Inc. All Rights Reserved


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