Screenshots

Description

Thousands of public safety organizations across the United States and Canada use the CodeRED community notification system to initiate emergency notifications. The CodeRED Mobile Alert app enables subscribers to receive these notifications directly to their personal cell phone whether at home, on the road, or traveling around the country. Alerts are initiated by authorized public safety officials to deliver location-based notifications and are not issued by OnSolve or its staff.

Free alerts available*
- Emergency
- Community
- Missing persons

*PLEASE NOTE: If the public safety agency covering your current location is not subscribed to the CodeRED service, you will not receive alerts through this application. If your city or state does not currently subscribe to CodeRED, contact your local public safety organization today to let them know your community would benefit from this service.

Helpful hints:

• Enable location services on your phone.
• The app also features the ability to view local radar footage for the past hour and satellite imagery of the previous 24 hours.
• The CodeRED Mobile Alert app comes with a complimentary 30-day trial of CodeRED Mobile Weather Alerts that automatically notifies U.S.-based subscribers of severe weather. The optional CodeRED Weather Warning add-on is $0.99/year, but it is NOT required to purchase in order to receive emergency, general, and missing person alerts.
• Your app account and the account you create for your community’s CodeRED system are NOT associated with each other. You must create separate accounts.

Questions or issues regarding the app? Before writing a negative review, please contact us – we’re here to help! Email us at crmasupport@onsolve.com or call toll-free at 866-533-6935.

What's New

Version 5.1.8

General improvements

Ratings and Reviews

2 out of 5

91 Ratings

91 Ratings

Impenetrable UI design

rekrabm

This is a hideous app design to subject people in emergency situations to. It appears to be easy to miss important information.
When I adjust the map it shows 19 or 20 warnings for my area… But I can’t see any of those warnings. The net is that it alarms me and then won’t let me see the information. If I do bring up one warning, it will only let me show one, Is not an entire list. There’s no way to navigate the list on the cell phone.
The backend directions of this may be better for the emergency management folks, but it’s really horrible for the people they need to get the notices to.

UPDATED: Re the developer’s response: I get the concept you’re working from but strongly suggest you get some different UX folks to do a review of this for feedback to your UX team. I would also strongly advise that you put your blind testers under some sort of strong pressure while testing to see how well they comprehend your interface under those conditions. Under those conditions it becomes completely opaque. Please, please, please take the feedback on this app to heart and make some adjustments and tweaks to it. You’ve got a valuable start but I fear someone’s going to miss lifesaving information (as I might have) if you don’t work it through some more. I had to go to other less-opaque sources of information during the Northern California wildfires to understand what the situation was.

Developer Response

We apologize for worrying you. Currently with IOS devices the active alerts featured at the bottom is across the entire U.S. If you zoom out, and say want to check up on out-of-state family or friends, or other property you own – you can view all the alerts and their locations. So there are not 19-20 warnings in your immediate area, but rather in the US

Too much abuse

MrmischiefVIP

UPDATED REVIEW: I wrote the review below back in June 2017 and uninstalled the app. At my father's request I installed it again. You see, my dad is a disaster and emergency services coordinator and a customer of CodeRED, he's one who sets up these alerts albeit for a different state than where I reside. It hasn't been 24 hours and already I'm going to uninstall because the officials in my state are still too dumb to realize that marking everything as "emergency" makes the service an annoyance and not helpful. Until CodeRED works on actively educating their customers on how to make the alerts useful rather than annoying there is no point in having this installed. You will get more accurate, useful information, sadly, by just looking outside.

ORIGINAL REVIEW:
Seems like a nice idea but the problem is that every agency marks everything they want to alert to as an "emergency." So when you have missing person alerts disabled you'll still get the full blown emergency alert for some one reported missing on the other side of the state. There are multiple options those issuing the alert can choose, making everything highest priority makes the app useless.

Developer Response

We understand and apologize for the frustration. Unfortunately CodeRED is a service subscribed to by public safety agencies your city/county/state. The subscribers/local officials control the notifications that are sent through the mobile app. If you have concerns regarding alerts, please contact your local officials. Or you can also call our client support at (866) 939-0911 with your exact location so we can reach out and see if they need any assistance with scheduling alerts. Thank you!

Website and App logins don’t work

I need to tell you...

Update:
While I appreciate the developer reaching out seems like a bad design/partnership with officials to have people need to create two accounts. I also got the same alert today 15+ times.... seems odd. Still can’t give it 5 starts yet....

Original:
Login works on website and my local county website but not on the app...what gives.... and there are literally dozens of fires in my town and my local gov said to use this because they are “pushing all alerts there” and your app no nothing in that area literally no issues at all.

Developer Response

We are sorry for the frustration! Please note, if you created an account for alerts on your desktop via your city/county’s website – this is a separate login. The mobile app requires a separate login. We are working on updating this feature so only one login is required, so stay tuned! In the meantime, please let us know you’re still having difficulty by calling our client support at (866) 939-0911 Mon – Fri 8am-5pm; they will be happy to help!

Information

Seller
ECN INC
Size
41.3 MB
Category
News
Compatibility
Requires iOS 9.1 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French, Spanish
Age Rating
Rated 4+
Copyright
© ONSOLVE, LLC
Price
Free
In-App Purchases
  1. One year subscription to weather alerts $0.99

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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