Bring the party wherever you go with the FREE Cold Stone Creamery® Cake Ordering App! In just a few clicks you can quickly and easily order your favorite Signature Cakes or customize a cake any way you want it. Find a store near you by zip code or allow the app to geo-locate the store nearest you. Download the app today and celebrate every occasion with a Cold Stone Creamery Cake!
Miscellaneous bug fixes and updates to the online ordering experience
Ratings and Reviews
Do Not Use This App for Ordering!
I used this app to order a special 6 pack of cupcakes. Someone from the company called me to confirm that I had ordered 2 for tomorrow. I had ordered one for today, not 2. The woman on the phone was difficult to understand, but it sounded like she understood that I had ordered only 1 for today. Not even 20 minutes ago, I stopped in; not entirely certain if the 6-pack would be ready today or tomorrow. The one I ordered was ready. Yay! I asked about the other one, the girls said they only found one pack made up & one paper printout fit it. I checked my account online, Cold Stone charged me twice for the 6 pack.
The girls could not tell me if anyone would take the second one off, nor did they know how to do it. And because they supposedly only had one printed order, not 2, I could only leave with one 6 pack even though they got paid for 2. So now I have to call my credit union and explain to them the situation. Luckily, I have a great credit union.
Seriously. An app for a site should give more than just locations and ordering cakes/cupcakes. I expected to see what is available at the location. I do not have the menu options memorized. I like to take out of town guests to Cold Stone, but I would like to show them what is available. Unlike Baskin Robbins, which almost everyone Is familiar with, Cold Stone isn’t that common. I almost never order cakes and would definitely call it in to ensure the order isn’t messed up somehow. I need information not just a cake ordering app. The web site is more useful than this app.
I have been trying to login to the app with no success. I tried deleting it and reinstalling and still can’t manage to login. I even tried resetting my password and got a message that there was no account with that email address. I logged in on my computer and it did allow me to sign in on my computer, I also checked my email on the account and it’s the same one that I used for resetting the password. Please fix this.
- Kahala Management, L.L.C.
- 72.4 MB
- Food & Drink
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2013 Kahala Franchising, L.L.C. COLD STONE CREAMERY and the medallion design are registered trademarks of Kahala Franchising, L.L.C. or its licensors.
With Family Sharing set up, up to six family members can use this app.