Bring the party wherever you go with the FREE Cold Stone Creamery® Cake Ordering App! In just a few clicks you can quickly and easily order your favorite Signature Cakes or customize a cake any way you want it. Find a store near you by zip code or allow the app to geo-locate the store nearest you. Download the app today and celebrate every occasion with a Cold Stone Creamery Cake!
Misc. updates to the online ordering experience
Ratings and Reviews
Do Not Use This App for Ordering!
I used this app to order a special 6 pack of cupcakes. Someone from the company called me to confirm that I had ordered 2 for tomorrow. I had ordered one for today, not 2. The woman on the phone was difficult to understand, but it sounded like she understood that I had ordered only 1 for today. Not even 20 minutes ago, I stopped in; not entirely certain if the 6-pack would be ready today or tomorrow. The one I ordered was ready. Yay! I asked about the other one, the girls said they only found one pack made up & one paper printout fit it. I checked my account online, Cold Stone charged me twice for the 6 pack.
The girls could not tell me if anyone would take the second one off, nor did they know how to do it. And because they supposedly only had one printed order, not 2, I could only leave with one 6 pack even though they got paid for 2. So now I have to call my credit union and explain to them the situation. Luckily, I have a great credit union.
Easy to use
Just ordered for the second time. The app is easy to use. However, it does not let you use gift cards as a form of payment. This issue should be fixed.
Location Norton Shores, MI
I placed an order and received an email that the store didn’t confirm my order and to call them directly. I tried for two days calling and leaving messages on voicemail. Nobody ever picked up or returned my calls. Bad experience and bad business practices.
- Kahala Management, L.L.C.
- 64.4 MB
- Food & Drink
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2013 Kahala Franchising, L.L.C. COLD STONE CREAMERY and the medallion design are registered trademarks of Kahala Franchising, L.L.C. or its licensors.
With Family Sharing set up, up to six family members can use this app.