By Comcast Cable Communications
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Stay connected on the go with the XFINITY Connect. Check your Comcast.net email, send and receive text messages, make and receive Voice calls and check your XFINITY voicemail all in one place. Answer your home phone calls and forward calls from your home phone to your iPhone.
Enhancements in support of Text-to-911, available in participating areas starting 6/30.
- Voice2Go* - Now make unlimited voice calls from XFINITY Connect app using your XFINITY Voice numbers.
- Never miss a phone call : Answer all your home phone calls from XFINITY Connect App.
- Send and receive free unlimited text messages to the U.S., Canada, Mexico and over 40 other countries using your home phone number – no texting plan required! Even text from your iPad® or iPod touch®.
* Included for XFINITY VOICE Residential Unlimited customers. Terms & conditions apply.
- XFINITY Internet or XFINITY Voice subscription
- Comcast ID or Comcast.net email address (Need your Comcast ID? go to http://customer.comcast.com/help-and-support/account/)
Restrictions apply. Not available in all areas. Free texting requires subscription to XFINITY Voice Unlimited service. Standard data charges apply. Check with your carrier.
Discussion forum - please visit -http://forums.comcast.net
What's New in Version 5.2
-Enhancements in support of Text-to-911, available in participating areas starting 6/30
Great while it worked!
After using this successfully to check my email on a regular basis, it suddenly decided I wasn't a Comcast high speed internet subscriber. My address book was still there, but I was on the road and unable to check emails. Four calls to Comcast later (they disconnected me the first three times), I got a chirpy and very unhelpful idiot who kept apologizing but offered no constructive ideas. "Just delete it and reinstall the app," he said. Not much help when you're not at the computer. Well, now I am. Deleted it and ... guess what? It won't let me reinstall. Says I already downloaded the thing. Can't wait until FIOS is available in my area! [June 2015 - Downgrading my rating to two stars. When this app works it's great. However, for the past six months, I have had to uninstall/reinstall to make it work. Even when I have great connectivity, it hangs up and cannot get my mail from the server. As soon as I reinstall, it works fine. I hate for an app on which I depend so heavily to be so unstable.]
Shortcomings are Many
For the first time, I now have my landline, Internet, TV and home security system all provided by Comcast. I became dismayed to discover the various separate apps I had to download to address each of those 4 services. Then, I found the Connect app and thought this would be the solution.
Some of its features WOULD be useful if they worked as described. For example, call-screening my landline then being able to answer the call from my iPad. Seems I have to keep the Connect app OPEN all the time for that to occur, and not even that is successful all of the time- even when I'm on WiFi in my own home with a strong signal.
The mail program is not very useful as it monitors only my Comcast email and I have at least 5 others that need to be checked regularly throughout the day. The mail program also doesn't seem to recognize when my Comcast email has been downloaded to/read by another device, causing me to take time to "clean up" that old, read messages constantly.
And, since I must keep the app open continuously, why not give me some pleasant to look at? My choices are to be taken from login to email, text or voice .... All of which have dominant, pretty ugly screens.
This app would be more useful if it could run in the background and be able to communicate between each of Comcast's functions more reliably.
I have had little trouble with this App since it first came out, and it has only improved with time. Not sure whether Comcast or the recent iOS 8.2 made the change, but Apple told me a year or so ago that my iPad 2 could only use their iPad Mail, and not set a different server as the default email link. After the iOS update I found that I can now set Xfinity Connect as my default, hit an email "contact" button on any website, and off goes the email on the Xfinity server.
My only dislike about the App is that when trying to write a longer e-mail with the iPad, the text reaches a certain point and is then covered by the keyboard. A scrolling feature would be extremely useful.
- Category: Productivity
- Updated: Jun 15, 2015
- Version: 5.2
- Size: 61.7 MB
- Languages: English, Spanish
- Seller: Comcast Cable Communications
- © Copyright 2014 Comcast
Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5, iPhone 6, and iPhone 6 Plus.