By Commonwealth Edison Company
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ComEd’s FREE mobile app allows customers to report their outage and check the restoration status right from their smartphone. Customers can also receive notifications as their outage status is updated and view the ComEd outage map for more details regarding their outage, such as the estimated time of restoration, crew status and probable cause of the outage. In addition to the outage reporting functionality, customers can view their account summary and history, manage Budget Billing and automatic payments, report a meter reading, and find a payment location. Customers will also be able to make a one-time payment through the app. The app will make it easy to manage more than one account at a time; customers can access up to five residential accounts through the mobile app.
What's New in Version 7.1
7.1 release includes the following:
-Dynamic Customer messaging added for ICC Part280
Works great for me
I had the same issue as everyone else, the app froze right after the alert settings page. I managed to fix it on mine.
Not sure if this works for everyone, but I just closed the app while frozen using the multitasking screen then reopened the app. I then logged in again and flipped the toggle for alerts ON and then OFF again. Once I continued from there it worked perfectly and still does. Everything you can access online can be accessed in the app. Useful stuff.
GREAT for outages!
I mainly use this app to report and check for outages and it's FANTASTIC for that purpose. It's so much easier to quickly report an outage on the app than call the 800 number! And if you look at the outage map, it will use Location Services (if you agree) to check for outages in your area. This has come in handy at work when we can't tell if our building has a problem or if it's the entire area. Love it!
I had the same issues.
To fix - you need to enable notifications on your iPhone for the ComEd app.
Just go to Settings on your iPhone -> locate the Com Ed app ->set notifications to "Allow".
You can choose whatever notification options you want.
After that, reopen the app.
- Category: Utilities
- Updated: Jun 12, 2015
- Version: 7.1
- Size: 20.5 MB
- Language: English
- Seller: Commonwealth Edison Company
- © 2015 Commonwealth Edison Company
Compatibility: Requires iOS 5.1.1 or later. Compatible with iPhone, iPad, and iPod touch.