ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:
· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· View hourly pricing information as a participant of the Hourly Pricing program
Storm mode – We’ve optimized the App to function better during weather events, highlighting the features that customers need most during weather events.
Ratings and Reviews
Where’d the useful Info go
I use the app to track where my total
Bill is trending to. The latest version appears to have dropped the simple ability to get an estimate of the bill trend. I see a graph but have to total up each day in my head to figure out the estimate. Overall
Finding little use of the latest version.
Update for developer — followed your steps. Still nothing useful. I see my current bill. I see what my bill was the past two months. I see in kWh, not in $ what my current usage is. I do not see anything that indicates what my bill $ is trending to.
Developer Response ,
Thank you for you feedback as we do use these in planning future updates. There is projected bill information in the app. To see it go to the Bill tab and click the "Need help understanding your bill" button. On this screen you can see your projected bill amount.
It is clear and user friendly! It really helps me manage my electric account in an organized way. I like the set up of the user face. And I like the management options, such as cost alerts and thresholds, payment alerts, and reminders. You can receive any of these through text, email or push reminders. It’s great.
Last month I left a poor review because the app wasn’t letting me log in, but the website did just fine. But now, after the update, it works great for bill pay. It’s so easy once you set up a default payment account. I haven’t tested the rest of the app though.
Developer Response ,
Apologies for these frustrations with the app. On 3/2 mobile app users were experiencing issues logging in. This issue has been fixed. If you are still having issues logging in please reach out to us at firstname.lastname@example.org
With Family Sharing set up, up to six family members can use this app.